macbook pro chimes but black screen

I have a MacBook Pro with 15 in Retina Display. When I go to turn on my Mac, it chimes, like usually, but the screen apparently stays black (lighting up a little). The apple logo in the back is lit as well, as if the computer is on. I have tried PRAM, attempting to get it out of sleep mode, and PMU, but none of these have worked thus far. How do I get the screen to stop being black and work like usual? My Mac was working normally about half an hour before, and then I took a break and shut it off. The battery was at 95% when turned on; I have also tried charging the computer. I updated the computer over three months ago, and I didn't do anything unusI'm legally blind and in college, so I depend upon my Mac to do all my schoolwork! Any help would be greatly appreciated! Thank you!

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Mar 17, 2015 1:30 PM

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5 replies

Mar 19, 2015 2:56 PM in response to earicann22

Hello earicann22,


I'm sorry to hear you are having this issue with your MacBook Pro. It sounds like you have been on the right track in your troubleshooting. If your machine will start up but the screen stays black, you may find the troubleshooting steps outlined in the following articles helpful:


If your Mac won't turn on - Apple Support

Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support


Sincerely,

- Brenden

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macbook pro chimes but black screen

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