Does anyone know how to fix purple pixels on the back camera?

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Does anyone know how to fix purple pixels on the back camera?

I Was outside running around playing lacrosse and had my phone in my waist band with the back of the phone up against my skin. After running around and getting sweaty I grabbed my phone and there was condensation on the inside of the camera. And now when I try to take pictures it looks like all the pixels are sort of like a purple like the pic above. You can see through it but the purple pixels really disrupt the picture. Has anyone ever had anything like this happen. If so how'd you fix it?

iPhone 6

Posted on Mar 17, 2015 7:29 PM

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Answer 1

norm123

Community Specialist

Mar 20, 2015 9:05 AM in response to ChrisBaeza21

Hello ChrisBaeza21,

Sorry to hear about the camera on your iPhone not working properly. There probably is not a way for you to fix it yourself, but it would be a good idea to have it looked at by Apple, as it may need to be repaired. Because it got wet you may be looking at a repair that you may have to pay for because any liquid exposure is something that is not covered by the limited warranty. If you have AppleCare+, then cost would not be as much. Take a look at the articles below to go over those options to have your iPhone looked at.

iPhone Repair - Other Repairs

http://www.apple.com/support/iphone/repair/other/

Liquid damage to iPhone or iPod isn't covered by warranty

https://support.apple.com/en-us/HT204104

Regards,

-Norm G.

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