Can you wipe an iPhone 4 that is offline? I was upgrading to an iPhone 5 and I made the mistake of transferring the number and activating the new phone before wiping the old one. I still have the old phone, but I'd like to sell it. And of course, since I can't connect anywhere, I can't wipe it, and I can't sell a phone that hasn't been wiped. Any help would be appreciated.
Check out this support document on what to do with your iPhone before you want to sell or give it away. What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
ChrisJ, thanks for the reply! I've read that article, but in my case, the problem is that I have no current connectivity on the phone, and so when I go to Settings/Reset/Erase All Contents and Settings, it tells me my phone is not active, and it can't do it. The same thing happens if I try to wipe it through the Find My I Phone app. It says it will wipe it, but only after it is re-connected.
Why can't you connect it via Wi-Fi?
Um, well. I guess because I had failed to try that, until now. How embarrassing. I have worked on related matters all day and I guess I must be brain dead. Thank you so much for setting me straight!
You're welcome.
Can you wipe a phone that is offline?
