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Helpful answers
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Mar 20, 2015 10:04 AM in response to XanDanyby brenden dv,Hello XanDany,
I'm sorry to hear you are having issues with iTunes. If iTunes or the iTunes Store is crashing or hanging your Windows computer, you may find the troubleshooting steps outlined in the following article helpful:
Sincerely,
- Brenden
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Mar 20, 2015 10:42 AM in response to brenden dvby XanDany,I have tried the steps listed in the links, including reinstalling iTunes and it has not helped.
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Mar 20, 2015 2:57 PM in response to XanDanyby brenden dv,Hi XanDany,
Thank you for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards,
- Brenden
