Q: itunes store freezes windows 8.1
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Mar 20, 2015 9:56 AMby braden85,Hi kgyork1981,
I understand that you are having some issues with iTunes on your Windows PC. First, here is an article to help you address the unexpected quits on iTunes that you are seeing:
https://support.apple.com/en-us/HT203206
You may also find some helpful information in the following article about troubleshooting your inability to access the iTunes Store:
Can't connect to the iTunes Store - Apple Support
https://support.apple.com/en-is/HT201400
Thanks for using the Apple Support Communities!
Cheers,
Braden
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Mar 20, 2015 3:29 PMby kgyork1981,Is there another way to open iTunes in safe mode other than the one described in the article? Because that way doesn't work for me; instead I get a message from Windows asking if I want the following program to make changes to my computer. If I click yes then iTunes opens, but not in safe mode.
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Apr 4, 2015 10:25 AMby braden85,Hi again kgyork1981,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Cheers,
Braden
