Hlaipeng
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Q: hotspot login cannot open page because too many redirects occurred

i try connect to public wifi but unsuccessfully due to " hotspot login cannot open page because too many redirects occurred". Would like seek for help on how to solve this? thx

iPhone 5s, iOS 8.2

Posted on Mar 18, 2015 1:41 AM

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Hlaipeng

Q: hotspot login cannot open page because too many redirects occurred

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  • by alex_h1,

    alex_h1 alex_h1 Mar 20, 2015 10:53 AM in response to Hlaipeng
    Community Specialists
    Mar 20, 2015 10:53 AM in response to Hlaipeng

    Hi Hlaipeng,

     

    To start troubleshooting this issue where you are getting the error that the hotspot login cannot open the page because of too many redirects occurred, I'd like you to please clear the temporary data from Safari on your iPhone.  This error message can pop up as the result of connecting to certain Wi-Fi hotspots which require authentication within Safari.

     

    Clear information from your device

    To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data. In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.

    To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

     

     

    Safari web settings on your iPhone, iPad, or iPod touch - Apple Support

     

    Take care,

    Alex H.