Q: my iMac finds my wifi printer when I do the "find was printer" but then when I go to "add printer" or try to print anything it doe ... my iMac finds my wifi printer when I do the "find was printer" but then when I go to "add printer" or try to print anything it doesn't show up. It is a pixma 560 and I have an airport express. i hope someone can help, my kid has a bunch of stuff to p more
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Helpful answers
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Mar 18, 2015 7:38 AM in response to luckystar0515by Linc Davis,What does this mean: "find was printer"?
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by rkaufmann87,Mar 18, 2015 8:33 AM in response to luckystar0515
rkaufmann87
Mar 18, 2015 8:33 AM
in response to luckystar0515
Level 9 (58,115 points)
Photos for MacPlease carefully read the instructions on how to add a printer. This document goes back to 10.6.x however it is still very useful.
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Mar 18, 2015 9:08 AM in response to Linc Davisby luckystar0515,I'm sorrry, autocorrect changed it. "find wps printer" I do that, choose "first attempt" I push the wps button on the printer and airport utility finds it right away but when I try to "add printer" its not listed.
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by Linc Davis,Mar 18, 2015 11:42 AM in response to luckystar0515
Linc Davis
Mar 18, 2015 11:42 AM
in response to luckystar0515
Level 10 (207,926 points)
ApplicationsPlease connect the printer directly to the computer using the USB cable and try to add it as a USB printer. Does that work?
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Mar 18, 2015 2:35 PM in response to Linc Davisby luckystar0515,I am pretty sure the only usb port on the printer is for pict bridge. I will double check. Thanks for responding
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Mar 18, 2015 3:17 PM in response to luckystar0515by luckystar0515,I got it fixed! I thought I had installed/updated all the drivers for the printer but I had not.