iPhone 6 email problem since iOS 8.2

Question

Level 1

0 points

iPhone 6 email problem since iOS 8.2

Hi all,

I currently have three email accounts on my phone, two exchange emails for work and a hotmail for personal emails. I upgraded to iOS 8.2 at the weekend and everything had been working fine until they stopped synching this morning. After reading up for reasons on this I decided to delete the accounts and try to install them again. This has worked for the Hotmail accounts but I now can not even add the Exchange accounts.

Has anyone else had this issue or does anyone have any tips? I have tried to reset the network settings and this has also proved unsuccessful.

Many Thanks

Pete

Posted on Mar 18, 2015 6:03 AM

Reply

Answer 1

AppleJoe

Community Manager

Mar 20, 2015 12:37 PM in response to Pete1436

Hi Pete1436,

Welcome to the Apple Support Communities!

I understand that after deleting your Exchange accounts from you iPhone, you are having difficulty setting them back up. To ensure the proper set up steps are being followed, I would suggest reading over and working through the steps provided in the attached article.

Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch - Apple Support

Best regards,

Joe

Reply