lar_jo
Level 1 (0 points)

Q: i can not get my ear phones to work when they are plugged into my ipod nano

i got my ipod nano a year ago and just took it out the box, I downloaded some music to it yesterday and for some reason it will not play the usic through and earphones or cord in my car.

iPod nano, iOS 7.1.1

Posted on Mar 18, 2015 5:42 AM

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lar_jo

Q: i can not get my ear phones to work when they are plugged into my ipod nano

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Mar 20, 2015 12:31 PM in response to lar_jo
    Community Specialists
    Mar 20, 2015 12:31 PM in response to lar_jo

    Hello lar_jo,

     

    Thanks for using Apple Support Communities.

     

    If you're not hearing any audio from items plugged in to the headphone jack on your iPod nano, then please follow the information below.

     

    Acoustics

     

    Follow these steps if there's no sound coming from your headphones.*

    • Verify that the headset is plugged in to the iPod .
    • Check the volume setting.
    • Try adjusting the volume by pressing the volume buttons.
    • Try another song or audio file.
    • Try another headset.
    • Reset iPod by holding down the Sleep/Wake button and Home buttons until you see the Apple logo appear.

     

    Issue not resolved

     

    If the issue is still not resolved, please read this information on servicing your iPod.

     

     

     

    iPod nano (7th generation): Hardware troubleshooting - Apple Support

     

    Take care,

    Alex H.

  • by helpfulperson,

    helpfulperson helpfulperson Mar 27, 2015 10:23 AM in response to alex_h1
    Level 1 (20 points)
    Mar 27, 2015 10:23 AM in response to alex_h1

    Push the headphone plug in until it will not go any further. Don't be afraid, just do it.