iTunes has stopped working

I'm getting an error when opening iTunes, it says iTunes has stopped working then this is what the detail says.


Problem signature:

Problem Event Name: APPCRASH

Application Name: iTunes.exe

Application Version: 12.1.1.4

Application Timestamp: 54de1991

Fault Module Name: CoreAudioToolbox.dll

Fault Module Version: 7.9.9.6

Fault Module Timestamp: 54ddd41b

Exception Code: c000001d

Exception Offset: 00000000001fa332

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Additional Information 1: 5b55

Additional Information 2: 5b55a2895a0feea9ca7fa98b5a646c84

Additional Information 3: 32e0

Additional Information 4: 32e064ebd2b49ac24e9ad9e8acfe845a



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Posted on Mar 18, 2015 6:26 AM

Reply
1 reply

Mar 20, 2015 12:48 PM in response to paranoia09

Hello paranoia09,


I'm sorry to hear you are having these issues with iTunes on your Windows machine. If you continue to have issues with iTunes hanging or crashing on launch, you may find the troubleshooting steps outlined in the following article helpful:


iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support


Sincerely,

- Brenden

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iTunes has stopped working

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