lynnefromstratford upon avon
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Q: new imac asking for keychain password on login, but not accepting any passwords I could have set and won't let me log in.  Please help!!!

Hi, we have just bought an imac, and have just started using it.   We have set it up, and then when we shut it down last it wanted to updates.  Now when we come to start it up, it asks for a keychain password

Posted on Mar 18, 2015 9:37 AM

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lynnefromstratford upon avon

Q: new imac asking for keychain password on login, but not accepting any passwords I could have set and won't let me log in.  Pl ... more

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  • by jeremy_v,

    jeremy_v jeremy_v Mar 20, 2015 4:18 PM in response to lynnefromstratford upon avon
    Community Specialists
    Mar 20, 2015 4:18 PM in response to lynnefromstratford upon avon

    Hello Lynne,

     

    Thanks for participating in the Apple Support Communities.

     

    Normally the default "login" keychain password is the same as the password you used when setting up your iMac. If this password is not being accepted, you can reset the keychain using these steps:

    Resetting a keychain sets aside the original default keychain file and creates a new one.

    To reset your keychain in Mac OS X 10.4, Mac OS X 10.5, and Mac OS X 10.6 Snow Leopard or later:

    1. Open Keychain Access, which is in the Utilities folder within the Applications folder.
    2. From the Keychain Access menu, choose Preferences.
    3. Click General, then click Reset My Default Keychain.
    4. Authenticate with your account login password.
    5. Quit Keychain Access.
    6. Restart your computer.

     

    You can find these steps on this page:

     

    Resetting your keychain in Mac OS X - Apple Support

     

    Best Regards,

     

    Jeremy