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my iphone 5 says its charging but it isn't. I have a Apple charger. The problem is sporadic. One day fine next day won't charge

My iphone 5 says its charging but it isn't. I have a Apple charger. The problem is sporadic.

iPhone 5, iOS 8.1.3

Posted on Mar 18, 2015 10:29 AM

Reply
1 reply

Mar 21, 2015 6:23 AM in response to gotwaxed

Hi gotwaxed,


If your iPhone is not charging while plugged into the wall adapter, then I'd like you to please follow the information outlined below to help resolve the issue.



If the battery doesn’t charge

If the battery doesn’t charge, unplug your device and try these steps:

  1. Look at the connector at the bottom of your device and make sure it’s free of debris.
  2. If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
  3. Try a different USB cable, USB power adapter, or USB port.
  4. If everything seems to be working, reconnect your device and wait for 30 minutes.
  5. If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.

Get more help

If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.


If you can’t charge your iPhone, iPad, or iPod touch - Apple Support


Have a good one,

Alex H.

my iphone 5 says its charging but it isn't. I have a Apple charger. The problem is sporadic. One day fine next day won't charge

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