Photos App Uploading Stuck

The beta program has a feedback mechanism. You should use that as I'm sure Apple would like the feedback.

The Apple Discussion Forums are not an appropriate place for discussion or help with beta software. Apple doesn't necessarily monitor these forums so you may be yelling into a vacuum here.

I remember having a similar experience. Double check that your ISP hasn't throttled you as that's a pretty hefty amount of data being sent. For me, it eventually completed after about a week.

I have exactly the same problem. 😟

After installing the first public beta of 10.10.3 (14D87p) I opened Photos App and everything started to sync. I have fairly large library (21000+ photos, 1000+ videos), but also very fast internet – everything seemed to progress nicely. Until it reached “Uploading 846 items” and it stuck there. The next day I realised it's really stuck, so I tried Photos App “repair library” option. Now it seems there is even bigger mess – the Mac App shows it's again “Uploading 21849 items”, but nothing happens. Sometimes the number of times jump ap and down in a range of couple of thousands. Sometimes it says "Preparing X items". Currently it's stuck at “Uploading 22148 items”.

I decided to simply wait (for either problem resolving itself or some future beta resolving it). Unfortunately, almost 3 weeks and one more beta (14D105g) later – nothing is resolved. The photo upload is stuck, no new photos from iPhone or iPad appear on my Mac (note – sync between iPhone and iPad does work).

I will use the Feedback Assistant tool and try to report this all. But I just want some advice – what to do next? Restore from backup? Wait for some future versions? Maybe there IS something I can do about this right now?

PS - the problems absolutely is not ISP related – I have 400Mbit/s up/down fiber optics unlimited connection.

PPS - and it's also not an issue with iCloud space - even before installing the beta I already subscribed to 500GB iCloud plan.

second @openstudioLV - i had a problem with faces, so i repaired library. fixed faces problem, now it says uploading 8051 files (my entire library). so far i haven't seen mine jump around at all, but i'm sure it will. the progress bar isn't showing anything. i'm trying to just leave it running all day and see if it goes through eventually, as maybe it's just a bug with the progress reporting. @openstudioLV - i guess you just posted this morning, but have you had any luck yet?

i also don't have an isp problem - it's not as fast as open studio's, but it's up ther. and anyway, i had the whole library synced before i repaired to fix the problem with faces. and i also have like 150 free GB of space on icloud drive.

and to the post about using feedback assistant - i also have done it several times as well, but every time my photo diagnostics file is far larger than the 100 MB limit, so i'm not sure how much use my feedback is other than just telling them there is a problem that i'm sure hundreds others have reported.

Exact same problem here as well. I even deleted all the Photos in my library on my Mac, and it still thinks there are 2 photos to upload. Something got farkeled somewhere!

I have the exact same problem, started out with faces disappeared after the latest Beta install, I repaired the library and it fixed the problem, now Photos is stuck in uploading.

I have been going mad trying to solve this problem, I have been using feedback assistant too so I hope this problem is being solved soon, I'm glad to see i'm not the only one with this problem :-)

Hi everyone! Just a quick progress update:

On March 23rd I installed the third public beta (14D113c). It seemed to help and finally upload started to move in the right direction (numbers still jumped around, but decreased). Soon it reached "Uploading 837 Items" and now again it's totally stuck there. It's been stuck now for entire week.

Today Apple has released 4th public beta (14D127a). I'm currently downloading it now. Will report back, if it finally resolves this nightmare or not...

ah sorry i should've updated sooner. so, with the 3rd beta, i actually was able to get the problem fixed entirely. when i first got it, i once again disabled icloud photos on my phone and turned off and then on icloud photos on osx. it then began progressing apparently as normal. the only confounding factor is about halfway through that process i decided to do a clean install of osx from bootable drive (for other reasons)...and once i got through that and got current again, photos osx went through without a hitch and then i turned it back on my phone and all seems to be working now.

though, while it appeared to be working even before the clean install, i supose there's a chance it would've stalled as it did for @openstudiolv...so it may not have been the update alone that helped.

My problem was solved with the third public beta, after install my photos began to upload and has worked flawlessly ever since

Unfortunately - a full day later after installing the 4th public beta, my photo upload is still stuck at the same "Uploading 837 Items" message. Plus, new photos I take with my iPhone or iPad also still don't appear on my Mac. 😟

Don't know what to do. Will probalby try the steps robjlee tried, over the weekend!

Final (hopefully) update:

Even after the public release of finished 10.10.3, my Photos library is still messed up and upload is stuck at 837.

After some thinking I decided to do following:

1) with holding ALT when opening Photos, create a blank new Photos library (system library)

2) sync it with the online iCloud Photos library (because most of the photos, except those stuck 837, are already uploaded and sync well between iPhone & iPad)

I did that and now everything works really well. All photos are in perfect sync between my Mac, iPhone and iPad. Whenever I add a new photo, edit or delete - the changes sync beautifully across all my devices.

The only problem - I'm still missing those 837 photos from the old iPhoto/Photos library and I don't know exactly which. With using smart folders I have narrowed down the problematic time period (all those photos are from about 10 years ago, pre-iPhone). I will now try to manually export them from the old library and then re-import in the newly created (and working) library. I really hope this will be the end of this nightmare. 🙂

When I will be 100% sure that I have everything in iCloud, I plan to do a clean re-install of OS X on my Mac and start a fresh "new life". 🙂

Totally agree...when will the "Great"?? Apple fix things BEFORE they launch new apps?? My upload has been stuck for days on end...so frustrating especially as I have, at Apples recommendation, upgraded my iCloud storage plan.