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Helpful answers
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Mar 21, 2015 7:58 AM in response to church28jby norm123,Hey church28j,
To get your iPad to see your AirPrint capable printer on your iPad, take a look at the troubleshooting below. Let me know if you get it back up or if you need further assistance.
https://support.apple.com/en-us/HT201311
If you're unable to print
Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."
- Make sure your printer has paper, and enough ink or toner installed.
- Make sure your printer is connected to the same network as your Mac or iOS device.
- Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves the issue.
- Check to see if your printer has any error lights or indicators. Check the documentation that came with your printer to clear any errors displayed.
- Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.
Take care,
-Norm G.
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Mar 21, 2015 8:19 AM in response to church28jby JimHdk,Troubleshooting:
Turn Off iPad, WiFi router (remove from power), and Printer (remove from power).
Turn on WiFi router
Wait 30 seconds
Turn on printer
Wait 30 seconds
Turn on iPad
Try to print.
If you need more help then what model printer do you have?
