DaveHeff12
Level 1 (0 points)

Q: is there something wrong with iTunes 8.1

I have just bought a new IMAC (my first) I am using the latest version of iTunes..I have tried to authorise the computer and I get an error message . I have also tried to download match with the same result- I also cannot find my recent purchase. although they do show on my existing windows pc---any ideas please or is there a fix on the way

 

Dave Heff

iMac (27-inch, Late 2013), OS X Yosemite (10.10.2)

Posted on Mar 18, 2015 12:11 PM

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DaveHeff12

Q: is there something wrong with iTunes 8.1

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  • by gail from maine,

    gail from maine gail from maine Mar 18, 2015 12:14 PM in response to DaveHeff12
    Level 7 (27,065 points)
    iCloud
    Mar 18, 2015 12:14 PM in response to DaveHeff12

    OK, so you are running iTunes 12, correct? (8.1 is an iOS release number).

     

    What is the error message you are getting when you try to Authorize the computer? What is the message you get when you try to download Match?

     

    Are you signed into iTunes with the same Apple ID you made the purchases with? If so, then click on Purchased in the Quick Links section in the iTunes Store to see your purchases.

     

    Cheers,

     

     

    GB

  • by DaveHeff12,

    DaveHeff12 DaveHeff12 Mar 21, 2015 4:12 AM in response to gail from maine
    Level 1 (0 points)
    Mar 21, 2015 4:12 AM in response to gail from maine

    Hi Gail, thanks for your answer..have found my purchases as you suggested..so thanks for that.I don't know how I did it but my mac is now authorised---also managed to get into match as well and everything downloaded apart from the last bit that is copying the art work which is taking an age, is that normal?

  • by gail from maine,

    gail from maine gail from maine Mar 21, 2015 7:59 AM in response to DaveHeff12
    Level 7 (27,065 points)
    iCloud
    Mar 21, 2015 7:59 AM in response to DaveHeff12

    Depends on:

     

    How much music you have in your library that needs artwork downloaded

    How fast your internet connection is

    What you mean by an age

     

    If it seems to be hung up, then cancel it. You can always "Get Album Artwork" later.

     

    Cheers,

     

    GB

  • by Chris CA,

    Chris CA Chris CA Mar 21, 2015 8:11 AM in response to DaveHeff12
    Level 9 (79,682 points)
    iTunes
    Mar 21, 2015 8:11 AM in response to DaveHeff12

    DaveHeff12 wrote:

     

    Hi Gail, thanks for your answer..have found my purchases as you suggested..so thanks for that.I don't know how I did it but my mac is now authorised---also managed to get into match as well and everything downloaded apart from the last bit that is copying the art work which is taking an age, is that normal?

    You can  simply copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.

    Then the libraries on both computers will be identical. Nothing will need to be downloaded.

    See this -> How to move your iTunes library to a new computer - Apple Support