My T-Bolt display has power and sound but remains black.

Question

Level 1

4 points

My T-Bolt display has power and sound but remains black. It is connected to my MacBook Pro. Thank you in advance for any suggestions.

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.2)

Posted on Mar 18, 2015 1:36 PM

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Answer 1

Level 6

17,783 points

Unplug the display from the wall. Wait a few minutes and reconnect and see what happens.

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Answer 2

Level 1

4 points

Thank you for the suggestion, but I have tried that and it does not seem to work.

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Answer 3

Level 6

17,783 points

Have you tried to update the firmware to 1.2?

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Answer 4

Level 1

4 points

Thank you again. I went to do that just now at your suggestion and received a message saying, "All Thunderbolt displays are up to date."

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