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Help with Recovery mode on iPhone 5s (iOS 8.1.3)

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


I'm trying to reset my iPhone to recovery mode and I've reached step 4 on the steps above. My iPhone 5s (running iOS 8) has the screen saying connect to iTunes. I plug it into my desktop with the latest version of itunes, and it charges but it does not show up on iTunes

iPhone 5s, iOS 8.1.3, not connecting to itunes

Posted on Mar 18, 2015 2:23 PM

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1 reply

Mar 21, 2015 9:06 AM in response to 23serenity

Hi 23serenity,


Thanks for participating in the Apple Support Communities.


It seems like your iPhone is in recovery mode, but it doesn't appear in iTunes when you connect it to your computer.


Next, give the troubleshooting steps at one of the following links a try:

Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support


All the best,


Jeremy

Help with Recovery mode on iPhone 5s (iOS 8.1.3)

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