Macbook Pro is running slow

Question

My Macbook Pro (Early 2011) is running slow.  I ran this report from EtreCheck to provide some insight - but I have no idea what any of it means.  I would be so grateful for information that would help me fix this.  I am leery about using any third party hard drive cleaning software applications and would rather get genuine Apple advice. Problem description:My Macbook Pro is running slowlyEtreCheck version: 2.1.8 (121)Report generated March 19, 2015 at 9:57:50 AM EDTDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: ℹ️    MacBook Pro (13-inch, Early 2011) (Technical Specifications)    MacBook Pro - model: MacBookPro8,1    1 2.3 GHz Intel Core i5 CPU: 2-core    4 GB RAM Upgradeable        BANK 0/DIMM0            2 GB DDR3 1333 MHz ok        BANK 1/DIMM0            2 GB DDR3 1333 MHz ok    Bluetooth: Old - Handoff/Airdrop2 not supported    Wireless:  en1: 802.11 a/b/g/n    Battery Health: Check Battery - Cycle count 874Video Information: ℹ️    Intel HD Graphics 3000 - VRAM: 384 MB        Color LCD 1280 x 800System Software: ℹ️    OS X 10.10.2 (14C1510) - Time since boot: one day 0:56:28Disk Information: ℹ️    Hitachi HTS545032B9A302 disk0 : (320.07 GB)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB        Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB        Macintosh HD (disk1) / : 318.84 GB (209.97 GB free)            Encrypted AES-XTS Unlocked            Core Storage: disk0s2 319.21 GB Online    MATSHITADVD-R   UJ-898 USB Information: ℹ️    Apple Inc. BRCM2070 Hub        Apple Inc. Bluetooth USB Host Controller    Apple Inc. Apple Internal Keyboard / Trackpad    Apple Inc. FaceTime HD Camera (Built-in)    Apple Computer, Inc. IR ReceiverThunderbolt Information: ℹ️    Apple Inc. thunderbolt_busGatekeeper: ℹ️    Mac App Store and identified developersKernel Extensions: ℹ️        /System/Library/Extensions    [not loaded]    com.lge.driver.LGAndroidmdmcontrol (2.0 - SDK 10.7) [Click for support]    [not loaded]    com.lge.driver.LGAndroidmdmdata (2.0 - SDK 10.7) [Click for support]    [not loaded]    com.lge.driver.LGAndroidndiscontrol (2.0 - SDK 10.7) [Click for support]    [not loaded]    com.lge.driver.LGAndroidndisdata (2.0 - SDK 10.7) [Click for support]    [not loaded]    com.lge.driver.LGAndroidusbbus (2.0 - SDK 10.7) [Click for support]Problem System Launch Agents: ℹ️    [killed]    com.apple.AirPlayUIAgent.plist    [killed]    com.apple.CallHistoryPluginHelper.plist    [killed]    com.apple.CallHistorySyncHelper.plist    [killed]    com.apple.cmfsyncagent.plist    [killed]    com.apple.coreservices.appleid.authentication.plist    [killed]    com.apple.EscrowSecurityAlert.plist    [killed]    com.apple.Maps.pushdaemon.plist    [killed]    com.apple.printtool.agent.plist    [killed]    com.apple.rcd.plist    [killed]    com.apple.SafariNotificationAgent.plist    [killed]    com.apple.sbd.plist    [killed]    com.apple.security.cloudkeychainproxy.plist    [killed]    com.apple.telephonyutilities.callservicesd.plist    [killed]    com.apple.xpc.loginitemregisterd.plist    14 processes killed due to memory pressureProblem System Launch Daemons: ℹ️    [killed]    com.apple.awdd.plist    [killed]    com.apple.ctkd.plist    [killed]    com.apple.icloud.findmydeviced.plist    [killed]    com.apple.ifdreader.plist    [killed]    com.apple.installd.plist    [killed]    com.apple.nehelper.plist    [killed]    com.apple.periodic-daily.plist    [killed]    com.apple.softwareupdate_download_service.plist    [killed]    com.apple.softwareupdated.plist    [killed]    com.apple.tccd.system.plist    [killed]    com.apple.wdhelper.plist    [killed]    com.apple.xpc.smd.plist    12 processes killed due to memory pressureLaunch Agents: ℹ️    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]Launch Daemons: ℹ️    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]User Launch Agents: ℹ️    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]    [loaded]    com.adobe.ARM.[...].plist [Click for support]    [running]    com.akamai.single-user-client.plist [Click for support]    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist    [loaded]    com.google.keystone.agent.plist [Click for support]    [running]    com.nds.pcshow.plist [Click for support]    [loaded]    com.nds.pcshow.uninstall.plist [Click for support]    [loaded]    com.spotify.webhelper.plist [Click for support]User Login Items: ℹ️    NoneInternet Plug-ins: ℹ️    Default Browser: Version: 600 - SDK 10.10    npCricut: Version: Cricut_x86_64 1.000 - SDK 10.9 [Click for support]    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update    QuickTime Plugin: Version: 7.7.3    iPhotoPhotocast: Version: 7.0 - SDK 10.8    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]    AdobePDFViewer: Version: 10.1.13 [Click for support]    GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 [Click for support]    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check versionUser internet Plug-ins: ℹ️    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 [Click for support]Safari Extensions: ℹ️    Readability    Add To Amazon Wish List3rd Party Preference Panes: ℹ️    Akamai NetSession Preferences  [Click for support]    Flash Player  [Click for support]    Growl  [Click for support]Time Machine: ℹ️    Time Machine not configured!Top Processes by CPU: ℹ️         6%    WindowServer         2%    Box Sync         2%    Dock         2%    Box Sync Monitor         1%    com.hp.devicemonitorTop Processes by Memory: ℹ️    172 MB    Safari    129 MB    MenuTab for Facebook    73 MB    Finder    73 MB    Skype    56 MB    com.apple.WebKit.WebContentVirtual Memory Information: ℹ️    68 MB    Free RAM    1.24 GB    Active RAM    1.19 GB    Inactive RAM    1.20 GB    Wired RAM    22.50 GB    Page-ins    924 MB    Page-outsDiagnostics Information: ℹ️    Mar 18, 2015, 05:36:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/httpd_2015-03-18-173640_[redac ted].crash    Mar 18, 2015, 05:29:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/httpd_2015-03-18-172900_[redac ted].crash    Mar 18, 2015, 08:58:20 AM    Self test - passed    Mar 18, 2015, 01:29:03 AM    /Library/Logs/DiagnosticReports/Skype_2015-03-18-012903_[redacted].hang    Mar 17, 2015, 06:52:35 PM    /Library/Logs/DiagnosticReports/Preview_2015-03-17-185235_[redacted].hang

dominic23 · Answer

Upgrading RAM to 8GB will help.   Start up in Safe Mode. http://support.apple.com/kb/PH18760 Reset SMC.     http://support.apple.com/kb/HT3964 Choose the method for:   "Resetting SMC on portables with a battery you should not remove on your own". Repair Disk. Steps 1 through 7 http://support.apple.com/kb/PH5836

CarrieVen · Answer

Thank you so much!  I&#x27;m going to put your instructions to work right now.  I appreciate so much you taking the time to assist me.  Have a great day. Carrie

Linc Davis · Answer

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.   These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.Launch the Console application in any of the following ways:☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.☞ Open LaunchPad and start typing the name.The title of the Console window should be All Messages. If it isn&#x27;t, select          SYSTEM LOG QUERIES ▹ All Messagesfrom the log list on the left. If you don&#x27;t see that list, select          View ▹ Show Log Listfrom the menu bar at the top of the screen.Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.Please don&#x27;t indiscriminately dump thousands of lines from the log into this discussion.Please don&#x27;t post screenshots of log messages—post the text.Some private information, such as your name, may appear in the log. Anonymize before posting.

sdjohnst · Answer

I&#x27;m experiencing a similar problem with my MacBook Pro (Retina, 13-inch, Late 2013, 2.6 GHz Intel Core i5, 8 GB 1600 MHz DDR3).  It has slowed to an absolute crawl after updating to Yosemite today.  It’s already been slower than usual for the past few months though after I think I accidentally downloaded something by not paying attention and clicking on an ad resembling a download button (was downloading VLC, or Audacity, or something, I can’t remember, regardless I was tired and didn’t realize I had opened up something illegitimate until it was too late).  Anyway, now with Yosemite, even just swiping back and forth between desktop screens, and changing between applications is permeated by 2-5 seconds of beachball before anything happens. I&#x27;ve already run an EtreCheck and followed forums to remove all adware (done!), and I just followed your instructions to look up what&#x27;s popping up in the console.  There are several lines that have shown up frequently today and I would imagine that they has something to do with what&#x27;s slowing things down.  The line from the console is pasted below:3/19/15 17:18:21.997 prl_deskctl_agent[193]: IMK Stall detected, *please Report* your user scenario in &lt;rdar://problem/16792073&gt; - (activateServerWithReply:) block performed very slowly (5.10 secs)3/19/15 17:18:21.998 prl_deskctl_agent[193]: IMK Stall detected, *please Report* your user scenario in &lt;rdar://problem/16792073&gt; - (deactivateServer) block performed very slowly (5.10 secs)3/19/15 17:06:41.867 WindowServer[110]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.3/19/15 17:06:45.882 WindowServer[110]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 5.02 seconds (server forcibly re-enabled them after 1.00 seconds)3/19/15 16:57:00.331 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.       (There were a ton of these over a 30 second about a half hour ago)The IMK Stall lines are the ones that I can definitively attribute to some ridiculous slowness going on right now.  If you guys have any suggestions on a next step for me, it would be greatly appreciated!Regards,seanEDIT:potentially pertinent items (the only things that showed up in red) from the EtreCheck are below:Startup Items: ℹ️    ChmodBPF: Path: /Library/StartupItems/ChmodBPF    Startup items are obsolete in OS X YosemiteInternet Plug-ins: ℹ️    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]    QuickTime Plugin: Version: 7.7.3    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update    Default Browser: Version: 600 - SDK 10.10    o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]    googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]    Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]Top Processes by CPU: ℹ️        62%    mds_stores        47%    mds         3%    WindowServer         2%    SystemUIServer         1%    sysmond