My Photo Stream stopped working
Help! Photos from my iphone have stopped transferring to My Photo Stream on my windows PC. I've tried changing the settings on the phone and updating icloud on the PC but this hasn't worked. Any ideas?
User profile for user:
Jason L
User level:
Community Specialist
Hi there redrach93,
Welcome to Apple Support Communities.
It sounds like you’re seeing different photos in My Photo Stream on your iPhone and your PC. Take a look at the article linked below and try running through the troubleshooting suggestions that it provides.
Get help using My Photo Stream - Apple Support
I see different photos in the Recently Added album or My Photo Stream album on each of my devices.
Your device will keep up to 1000 photos, even if they're older than 30 days. Photos older than 30 days are removed from the iCloud server, so your devices might not have the same photos, depending on when you enabled My Photo Stream. Due to storage limitations, your Apple TV might display only your most recent photos.
Use these steps if you want to have the most current photos from My Photo Stream on each of your devices and delete the older photos:
- If there are any photos in the Recently Added album (or the My Photo Stream album in iOS 7) that you want to keep, save them to your device, then back up your photos and other data using iCloud or iTunes.
- Turn My Photo Stream off in Settings > iCloud > Photos.
- Confirm that you want to Delete Photos.
- Turn My Photo Stream back on. iCloud will automatically push your stored photos to your device.
- Repeat these steps for each device.
So long,
-Jason