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Unread Emails in iPhone 6

My icloud account in iPhone 6 shows unread emails where as in reality when I open the unread mail section it shows no mail. However there is always a badge over the mail icon showing "1" !
Please help me remove it without removing the mail option from my icloud settings.

iPhone 6, iOS 8.2

Posted on Mar 19, 2015 11:19 AM

Reply
4 replies

Mar 22, 2015 9:13 AM in response to suds.mohta

Hey there suds.mohta,

Welcome to Apple Support Communities.


From what I gather, you’re seeing a notification badge on the Mail app when there isn't unread email on your iPhone 6. Take a look at the app troubleshooting article linked below and try the suggestions that it provides.

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Restart the app

Close the app and open it again.


Restart your device

Turn your device off and back on.


Check for iOS and app updates

Make sure that you're using latest version of iOS.


If the issue persists, try restoring the device as shown here:

Use iTunes to restore your iOS device to factory settings - Apple Support


So long,

-Jason

May 20, 2015 8:36 AM in response to suds.mohta

If you don't want to try restoring your phone try these steps first.


Open up the Mail app and tap the Edit button.

Select one message.

Press and hold the Mark button at the bottom of the screen.

While still pressing and holding the Mark button, tap the email you previously selected to unmark it.

Release the Mark button.

Tap the Mark as Read button.

Unread Emails in iPhone 6

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