Ringtones disappeared after iOS update

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Danmar5858 Author

Level 1

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Ringtones disappeared after iOS update

I Updated to iOS 8.2 on my iPhone 6 and then all of my purchased ringtones disappeared. Anybody else have this issue?

i Tried to do the resort and got a message saying that my phone was not affected

iPhone 6, iOS 8.2, I did an update of iOS 8.2

Posted on Mar 19, 2015 4:37 PM

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Answer 1

mario49

Community Specialist

Mar 22, 2015 1:06 PM in response to Danmar5858

Hey Danmar5858,

Thanks for the question. If I understand correctly, all of your ringtones are no longer on the iPhone. I would recommend that you read this article, it may be able to help the issue.

Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support

Open Safari on your iPhone, iPad, or iPod touch.

Go to itunes.com/restore-tones.

Sign in with your Apple ID.

Tap Restore.

Thanks for using Apple Support Communities.

Have a good one,

Mario

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