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My iPhone 6 will not charge when connected to the wall or socket but will charge on pc

My iPhone 6 will not charge when connected to the wall, it will only charge when connected to PC

iPhone 6, iOS 8.2

Posted on Mar 20, 2015 8:21 AM

Reply
1 reply

Mar 23, 2015 7:01 AM in response to Burbeewee

Greetings Burbeewee,


It appears your iPhone is unable to charge unless plugged into your computer. Have you attempted charging the iPhone with a different wall adapter? This article may help you find a solution:


If you can’t charge your iPhone, iPad, or iPod touch - Apple Support


Make sure you’re using Apple-certified accessories and the right power source.

If your battery is really low, you might see a black screen for a few minutes even after you plug it in. Let it charge for at least 10 minutes (20 minutes for iPad). If it still doesn’t charge, follow the steps below.

If the battery doesn’t charge

If the battery doesn’t charge, unplug your device and try these steps:

  1. Look at the connector at the bottom of your device and make sure it’s free of debris.
  2. If you're using a USB power adapter, make sure it's plugged in all the way and the power outlet is working. If you're connecting to a computer, make sure it's on and can charge your device. To charge an iPad, you might need to use a USB power adapter and plug into a power outlet.
  3. Try a different USB cable, USB power adapter, or USB port.
  4. If everything seems to be working, reconnect your device and wait for 30 minutes.
  5. If your device still doesn’t charge, try to restart it while it's connected to power. If you can't restart, reset your device.

If you see an alert

When you plug in your device, you might see one of these alerts:

  • “This cable or accessory is not certified and may not work reliably with this iPhone.”
  • “This accessory is not supported by this device.”

If you see one of these alerts, unplug your device try and these steps:

  1. Look at the connector at the bottom of your device and make sure it’s free of debris, then reconnect the USB cable.
  2. If you still see an alert, try a different USB cable or charger.


Get more help

If your device still doesn't charge or you still see an alert after trying the steps above, contact Apple Support.


Thank you for contributing to Apple Support Communities.


Best,

Bobby_D

My iPhone 6 will not charge when connected to the wall or socket but will charge on pc

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