ios 8.2 5th Generation ipod issues

Question

ios 8.2 5th Generation ipod issues

Upon receiving the ios 8.2 update on my 5th generation ipod touch, I added songs to some playlists that I had. My playlists and all music I had, were totally deleted. It showed that they were there, in itunes, but they weren't on my ipod. I use an external hard drive, to keep space on my computer, and never had this problem before this last update. I spoke with a rep. at itunes, and tried several things, but I am still having the same problem. It seems that if I make a playlist in itunes, and then transfer that to the ipod, the playlist remains, but doesn't that defeat the purpose of using an external hard drive? I have factory reset my ipod, and it doesn't make a difference.Is this just a beta type glitch, or do I need to change a setting somewhere?

Windows 8

Posted on Mar 20, 2015 8:52 AM

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Answer 1

lllaass

Level 10

210,411 points

Mar 20, 2015 8:56 AM in response to genefrommachesney park

There are not settings to fix that.

If a PC you can try:

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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Answer 2

Mar 20, 2015 4:46 PM in response to lllaass

Thanks for the suggestion. I tried that, to no avail. I have had an ipod since the first one was released, and have never had an issue, until the 8.2 upgrade. I just can't keep music on the ipod. It says it is there, in itunes, but it isn't on the device. Guess I'll have to call itunes again. I have seen a few other complaints about the same thing, on the web, but I haven't seen any fixes yet.

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Answer 3

GVila

Level 1

0 points

Mar 20, 2015 6:11 PM in response to genefrommachesney park

I have the EXACT same problem as you!

I've even tried flushing all the iTunes files and using older versions, but it definitely seems like an iOS 8.2 problem

Let me know if you find a fix!

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Answer 4

Mar 20, 2015 10:41 PM in response to GVila

I will definitely let you know. It's driving me crazy! I have done absolutely everything I can think of. I worked on it for a while tonight, and got 2 playlists loaded on it, and then, they just disappeared. They were visible in itunes, but totally gone from my ipod. I know my ipod is 2 years old, but this is crazy. It can't be anything but the last ios update.

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Answer 5

GVila

Level 1

0 points

Mar 20, 2015 11:29 PM in response to genefrommachesney park

Not really a "solution" but... I found that the music/video delete comes in intervals.

I've literally sat there and watched all my data get deleted while I was watching netflix in a side window.

So what I do is just slap as many tunes as I can really quickly onto the iPod, then disconnect it before the deletion interval comes, ya know? It *****, but at least I can still use my iPod for music until it gets fixed. 😟

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Answer 6

Mar 21, 2015 11:04 AM in response to GVila

lol. Thats funny. Mine deletes whether its connected to my computer, or not. Do you use an external hard drive to store any of your music on?

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Answer 7

Britt D.

Level 1

4 points

Mar 21, 2015 6:14 PM in response to genefrommachesney park

I am having the exact same problem. I have just spent the whole day trying every suggestion I can find on here or any other website, and my music just won't stay on the iPod.

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