FaceTime is not working on different country SIM

Question

FaceTime is not working on different country SIM

Hi,

I buy a iPhone 6 in Bahrain and travel to india. I notice in india that FaceTime application icon suddenly vanished once local SIM card inserted. I consult with apple care support and they are saying this is regional regulation. I checked all regulation in bahrain and there is no such restriction from bahrain government.

I urge apple product team to resolve the issue ASAP.

It is like restricting my usage to only Bahrain. I can not use application outside bahrain.

iPhone 6, iOS 8.2

Posted on Mar 20, 2015 11:18 AM

Reply

Answer 1

stedman1

Level 10

265,150 points

Mar 20, 2015 11:26 AM in response to rajeev chaudhary

Please see the article below.

Wireless carrier support and features for iPhone in the Middle East - Apple Support

Especially this note.

FaceTime may be unavailable if your device originates from this region and becomes unlocked or is used in another country.

Reply

Answer 2

Mar 20, 2015 11:50 AM in response to stedman1

Hi Thanks for the link but i would like to know the reason as it is not regulatory nor technical limitation.

I bought the phone i certainly i have right to know why this problem is there.

Reply

Answer 3

Mar 20, 2015 11:52 AM in response to stedman1

We are buying apple product because of performance. No one purchase apple device by consulting article and after purchasing the product if this is the reply that see the article then i must say i am very disappointed.

Reply