Q: Iphone do not start anymore: apple, shut-off, apple...
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Mar 23, 2015 8:01 AMby judysings,Hello oneone65,
If your iPhone is not charging, I would suggest plugging it directly into a wall outlet in your home or office with the USB cable and adapter that came with the iPhone.
Once the iPhone has been sufficiently charged, if the Apple logo remains on the screen, follow the troubleshooting steps outlined below.
Charge your iPhone and iPod touch - Apple Support
https://support.apple.com/en-us/HT201569If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If you still need help after trying the steps above, contact Apple Support.
Regards,
- Judy
