trevorgale

Q: Homesharing no longer working since I updated to itunes 12.1.1.4

Homesharing no longer working since I updated to itunes 12.1.1.4. I have apple tv 2nd and 3rd genration and numerous iphones and ipads. None of them can see the itunes library on my PC (windows 8.1 64bit). The PC can be on lan cable to router or wifi to router and it makes no difference. Have restarted all devices and router but to no avail. Using a LAN monitor I can see that all devices are connected and can see each other.

 

I have tried resetting and restarting the apple TVs as posted on other forums but this has not solved it.

 

Has anybody found a fix yet or is an update coming that will get this up and working again?

AppleTV 2, Windows 8

Posted on Mar 20, 2015 2:28 PM

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Q: Homesharing no longer working since I updated to itunes 12.1.1.4

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  • by mario49,

    mario49 mario49 Mar 23, 2015 9:25 AM in response to trevorgale
    Community Specialists
    Mar 23, 2015 9:25 AM in response to trevorgale

    Hey trevorgale,

     

    Thanks for the question. If I understand correctly, you updated iTunes and now Home Sharing is not working from a PC to your other devices. I would recommend that you read this article, it may be able to help the issue.

     

    Troubleshooting Home Sharing - Apple Support

     

    Thanks for using Apple Support Communities.

    Have a good one,

    Mario

  • by trevorgale,

    trevorgale trevorgale Mar 23, 2015 2:25 PM in response to mario49
    Level 1 (0 points)
    Mar 23, 2015 2:25 PM in response to mario49

    Unfortunately, there is no answer for me here. Itunes on my PC has homesharing turned on, all devices have the latest software (itunes, pad, iphone and apple TV 2nd and 3rd Gen) and homesharing turned on and yet none of the devices can see my itunes library. This was not previously the case and I have checked the network connectivity and all devices are visible on my home network and all devices can see the itunes store etc. across the internet.

    I can only therefore deduce that it is itunes on the PC that is at fault or homesharing has changed to using a different port that is blocked on my router by default (which I can't see being the case otherwise everybody would be having the same problem).

     

    I have tried rebooting all devices and my router and I have tried a total wipe and restart of my apple TV but all to no avail.

     

    Trevor Gale

  • by mario49,

    mario49 mario49 Mar 24, 2015 11:06 AM in response to trevorgale
    Community Specialists
    Mar 24, 2015 11:06 AM in response to trevorgale

    Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.

  • by trevorgale,

    trevorgale trevorgale Apr 11, 2015 10:55 AM in response to mario49
    Level 1 (0 points)
    Apr 11, 2015 10:55 AM in response to mario49

    After some long evenings over the phone testing everything possible with the apple support engineer but to no avail, apple has released itunes version 12.1.2 today and homesharing is fully back up and working again.