Andy Hawley
Level 1 (0 points)

Q: Keychain verification code is being sent to an old device I no longer own.

I have a new iPad Air and iPhone 5s both running IOS 8.2! I am trying to setup keychain but I no longer have access to the mobile number/ device that the verification code is being sent to. How do I edit those details So that the verification code is sent to my current mobile number Thanks.

iPad Air, iOS 8.2

Posted on Mar 20, 2015 7:47 PM

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Andy Hawley

Q: Keychain verification code is being sent to an old device I no longer own.

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  • by Allen A,

    Allen A Allen A Mar 23, 2015 12:04 PM in response to Andy Hawley
    Community Specialists
    Mar 23, 2015 12:04 PM in response to Andy Hawley

    Howdy Andy,

     

     

    The information outlined below details what to do should you not receive the verification code when setting up Keychain.

     

    1. Make sure that you have a strong cellular network connection on your phone.
    2. Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
    3. Make sure that the correct phone number is associated with your account:
      • On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number. 
      • On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.

     

    If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.

    Get help using iCloud Keychain
    https://support.apple.com/en-us/HT203783

     

     

    Cheers,

    Allen