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No sound when switching audio sources after 12.1.1.4 update. Requires iTunes restart every time.

System Details:

Windows 8.1 pro - 64 bit

i5-3320M @2.6GHz

12GB Ram

Lenovo Thinkpad Edge E430


Issue:

Before the 12.1.1.4 iTunes update I could simply turn on my bluetooth speaker or headphones and both Windows and iTunes would automatically switch to that audio source, even mid-song. I could turn the speakers on and off multiple times and the sound would almost instantaneously switch between sources without fail. Now I have to restart iTunes to hear music after turning on my bluetooth speakers or headphones. Itunes simply stops playing music, although the pause button does not revert to the play symbol, but the track progress indicator stops moving.


Please help!


Thanks.

Lenovo Thinkpad Edge E430-OTHER, Windows 8, Windows 8.1 Pro

Posted on Mar 20, 2015 6:40 PM

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Question marked as Best reply

Posted on Mar 20, 2015 6:44 PM

Make sure you have the latest version of QuickTime (7.6.6) installed - if this is missing or out of date there may be no audio output from iTunes (including, but not limited to, playback through Bluetooth devices) or playback may be of poor quality.


Also check iTunes' Play Audio Using setting in Edit > Preferences > Playback (you will have to restart iTunes for any changes to take effect). In most cases selecting Direct Sound addresses playback issues when Windows Audio Session is active (though some users have reported the reverse),


If neither of these solves your problem try installing this alternate version: iTunes 12.1.1 for Windows (64-bit — for older video cards). The "for older video cards" label is a little misleading, as this also fixes some playback issues, QuickTime and Outlook interoperability errors, and problems with other third-party applications.

4 replies
Question marked as Best reply

Mar 20, 2015 6:44 PM in response to Waking Joaquin

Make sure you have the latest version of QuickTime (7.6.6) installed - if this is missing or out of date there may be no audio output from iTunes (including, but not limited to, playback through Bluetooth devices) or playback may be of poor quality.


Also check iTunes' Play Audio Using setting in Edit > Preferences > Playback (you will have to restart iTunes for any changes to take effect). In most cases selecting Direct Sound addresses playback issues when Windows Audio Session is active (though some users have reported the reverse),


If neither of these solves your problem try installing this alternate version: iTunes 12.1.1 for Windows (64-bit — for older video cards). The "for older video cards" label is a little misleading, as this also fixes some playback issues, QuickTime and Outlook interoperability errors, and problems with other third-party applications.

No sound when switching audio sources after 12.1.1.4 update. Requires iTunes restart every time.

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