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WilyVagrant

Q: Recently installed update and haven't been able to use Hulu since - what's my best next step?

I installed the most recent security packages, including this Safari update and have not been able to use Hulu since the restart.  What do I do?

MacBook Pro (13-inch Mid 2012)

Posted on Mar 21, 2015 3:03 AM

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Q: Recently installed update and haven't been able to use Hulu since - what's my best next step?

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  • by Eric Root,

    Eric Root Eric Root Mar 21, 2015 8:53 AM in response to WilyVagrant
    Level 9 (73,448 points)
    iTunes
    Mar 21, 2015 8:53 AM in response to WilyVagrant

    Try another browser as a test.

     

    Firefox

     

    If Firefox works, try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.

     

    Safe Mode - About

     

     

    Safe Mode - Yosemite