syncing ipod nano

when i try to sync my ipod nano to itunes it automatically disconnects before anything happens ive updated my itunes to 12.1.1 and it still does the same thing not sure if its the ipod itself or itunes not accepting it help please

Posted on Mar 21, 2015 4:37 AM

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1 reply

Mar 23, 2015 1:47 PM in response to joshrobinson03

Hi, joshrobinson03.


Thank you for visiting Apple Support Communities.


I understand that you are experiencing issues with iTunes disconnecting your iPod nano automatically. The best steps would be troubleshooting USB connections and security software conflicts. Here are some troubleshooting guides that I would recommend going through.


iTunes: Resolve USB-related alerts


Resolve issues between iTunes and security software


Cheers,


Jason H.

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syncing ipod nano

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