If i want to restart my MacBook Pro, 13inch mid 2010 Yosemite 10.10.2, it doesn't react. I have found the following message in the console:
21/03/2015 11:10:45.000 kernel[0]: BUG in process suhelperd[236]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
Can anyone help?😕
MacBook Pro, OS X Yosemite (10.10.2)
How are you trying to restart it?
Either by using the 'restart' function from the menu or today i installed the update and the computer had to restart automatically. on both occasions the computer didn't start up and was just showing the idle sign.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
Hi Linc,
Below is the data that I could capture. The crash report is from the the 17th as I couldn't find any from the 21st.
21/03/2015 09:13:30.000 kernel[0]: BUG in process suhelperd[283]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
21/03/2015 09:13:31.093 reboot[633]: rebooted by marcschwarz
21/03/2015 09:13:31.094 reboot[633]: SHUTDOWN_TIME: 1426929211 92808
21/03/2015 09:13:31.000 kernel[0]: Kext loading now disabled.
21/03/2015 09:13:31.000 kernel[0]: Kext unloading now disabled.
21/03/2015 09:13:31.000 kernel[0]: Kext autounloading now disabled.
21/03/2015 09:13:31.000 kernel[0]: Kernel requests now disabled.
21/03/2015 09:13:31.000 kernel[0]: Change trust on
21/03/2015 09:13:31.000 kernel[0]: process name �<� ����do2 ���� (pid 19)
21/03/2015 09:13:31.000 kernel[0]: revoking trust for process 19
21/03/2015 11:06:36.000 bootlog[0]: BOOT_TIME 1426935996 0
Process: mds [35]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
Identifier: mds
Version: 917.1
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: mds [35]
User ID: 0
Date/Time: 2015-03-17 11:05:42.536 +0000
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: B
Sleep/Wake UUID:
Time Awake Since Boot: 44000 seconds
Time Since Wake: 2900 seconds
Crashed Thread: 6 Dispatch queue: MDSImporterManager
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
__42-[MDSImporterManager updateBlockedOnState]_block_invoke_2 (/SourceCache/Spotlight/Spotlight-917.1/server/MDSImporter/MDSImporterManager.m :2413) failed assertion -- Stalled tasks detected. Closing:0 BackupTasks:0
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff94d424de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94d4164f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff92675b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff92674ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff92674858 CFRunLoopRunSpecific + 296
5 mds 0x000000010d8a8259 0x10d89e000 + 41561
6 libdyld.dylib 0x00007fff931a55c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff94d48232 kevent64 + 10
1 libdispatch.dylib 0x00007fff92554a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff94d48682 read + 10
1 libsystem_pthread.dylib 0x00007fff96656268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff966561e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff9665441d thread_start + 13
Thread 3:: Dispatch queue: Background: MDSDiskStore
0 libdispatch.dylib 0x00007fff92573136 _voucher_atm_collect + 471
1 libdispatch.dylib 0x00007fff9256fb3c _voucher_dispose + 616
2 libdispatch.dylib 0x00007fff92555310 _dispatch_queue_drain + 1015
3 libdispatch.dylib 0x00007fff92556ecc _dispatch_queue_invoke + 202
4 libdispatch.dylib 0x00007fff925546b7 _dispatch_root_queue_drain + 463
5 libdispatch.dylib 0x00007fff92562fe4 _dispatch_worker_thread3 + 91
6 libsystem_pthread.dylib 0x00007fff96656637 _pthread_wqthread + 729
7 libsystem_pthread.dylib 0x00007fff9665440d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff94d4794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9665440d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff94d4794a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9665440d start_wqthread + 13
Thread 6 Crashed:: Dispatch queue: MDSImporterManager
0 mds 0x000000010d8e1707 0x10d89e000 + 276231
1 mds 0x000000010d9050ea 0x10d89e000 + 422122
2 mds 0x000000010d905a7b 0x10d89e000 + 424571
3 libdispatch.dylib 0x00007fff92551c13 _dispatch_client_callout + 8
4 libdispatch.dylib 0x00007fff9255c87e _dispatch_source_latch_and_call + 721
5 libdispatch.dylib 0x00007fff9255562b _dispatch_source_invoke + 412
6 libdispatch.dylib 0x00007fff92555154 _dispatch_queue_drain + 571
7 libdispatch.dylib 0x00007fff92556ecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x00007fff925546b7 _dispatch_root_queue_drain + 463
9 libdispatch.dylib 0x00007fff92562fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff96656637 _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff9665440d start_wqthread + 13
Thread 6 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007f840b503bd0 rcx: 0x00000000003f0200 rdx: 0x00000000000833d0
rdi: 0x000000010ddd7400 rsi: 0x000000010ddd7400 rbp: 0x0000000111056cf0 rsp: 0x0000000111056cb0
r8: 0x0000000000000002 r9: 0x00007f840e200000 r10: 0x0000000079806ad2 r11: 0x00007f840e200000
r12: 0x6e696c6c61632074 r13: 0x726573734153444d r14: 0x000000010da57ff0 r15: 0x6972745346432067
rip: 0x000000010d8e1707 rfl: 0x0000000000010206 cr2: 0x00007fff8f80252e
Logical CPU: 1
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x10d89e000 - 0x10da0dff7 mds (917.1) <62A265F7-57C0-3BAE-BD47-4EA5D42C500D> /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Support/mds
0x10da8c000 - 0x10dcabfef com.apple.spotlight.index (10.7.0 - 917.1) <682A9199-E447-337D-B106-284F5822EB1D> /System/Library/PrivateFrameworks/SpotlightIndex.framework/Versions/A/Spotlight Index
0x10dd0b000 - 0x10dd11ff7 com.apple.MDSChannel (1.3 - 1.3) <72804B9A-6200-3E64-B202-002CBAE2E1D4> /System/Library/PrivateFrameworks/MDSChannel.framework/Versions/A/MDSChannel
0x10dd1a000 - 0x10dd8bff7 com.apple.DCERPC (2.0 - 61) <3F2272F0-7D70-3243-9A39-EB824758FC32> /System/Library/PrivateFrameworks/DCERPC.framework/Versions/A/DCERPC
0x10ddb1000 - 0x10ddcafff com.apple.SMBClient (3.0.0 - 3.0.0) <EAC2A61A-744F-381C-8F52-D8C01A09CF54> /System/Library/PrivateFrameworks/SMBClient.framework/Versions/A/SMBClient
0x10e439000 - 0x10e440fff com.apple.URLMount.AFPPlugin (6.0 - 6.0) <4A41F18F-8FFD-3C83-B151-E8920E2ECC16> /System/Library/Filesystems/NetFSPlugins/afp.bundle/Contents/MacOS/afp
0x10fd91000 - 0x10fdacff3 com.apple.security.csparser (3.0 - 57031.10.10) <6AC29346-B10D-3986-B06E-876B57392FC2> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
0x110626000 - 0x110666fff com.apple.AppleShareClientCore (4.0 - 3.0) <DB4CA3F6-8C91-3989-9519-F28A7D8DACCA> /System/Library/PrivateFrameworks/AppleShareClientCore.framework/Versions/A/App leShareClientCore
0x7fff6880a000 - 0x7fff68840837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff8ce57000 - 0x7fff8d0bfff3 com.apple.security (7.0 - 57031.10.10) <79C37E73-271B-3BEF-A96E-CDB83FF12CF0> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8d0c0000 - 0x7fff8d151ff7 libCoreStorage.dylib (471.10.6) <892DEEE7-C8C7-35EA-931D-FF9862BDEB2B> /usr/lib/libCoreStorage.dylib
0x7fff8d152000 - 0x7fff8d182fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff8d564000 - 0x7fff8d5f8fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8d67e000 - 0x7fff8d6ecffb com.apple.Heimdal (4.0 - 2.0) <3E5DA653-A343-3257-ADE1-BA879BAE280F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8d6ed000 - 0x7fff8d6edfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8d777000 - 0x7fff8d787ff7 libbsm.0.dylib (34) <A3A2E56C-2B65-37C7-B43A-A1F926E1A0BB> /usr/lib/libbsm.0.dylib
0x7fff8d7cd000 - 0x7fff8d9b2ff3 libicucore.A.dylib (531.31) <B08E00D5-13C6-3391-AB3A-8DE693D3B42E> /usr/lib/libicucore.A.dylib
0x7fff8d9e4000 - 0x7fff8d9e8fff com.apple.LoginUICore (3.0 - 3.0) <035C8626-9E66-3E3F-9976-BA4BCD9646F3> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff8da0a000 - 0x7fff8db21fe7 libvDSP.dylib (516) <DFEDB210-49D1-3803-88A2-C61DB6A45C3D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8dbc9000 - 0x7fff8dc3dfff com.apple.ApplicationServices.ATS (360 - 375) <2824D38D-460D-353C-9D18-499B4BEEABB7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8dc3e000 - 0x7fff8dc40fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8dda2000 - 0x7fff8df52ff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8df9c000 - 0x7fff8dfd4ffb libsystem_network.dylib (411.1) <2EC3A005-473F-3C36-A665-F88B5BACC7F0> /usr/lib/system/libsystem_network.dylib
0x7fff8dfe5000 - 0x7fff8e115fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x7fff8e2d3000 - 0x7fff8e2d9ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8e2e1000 - 0x7fff8e30cff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff8e30d000 - 0x7fff8e33dfff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8e33e000 - 0x7fff8e347ff3 com.apple.CommonAuth (4.0 - 2.0) <BA9F5A09-D200-3D18-9F4A-20C789291A30> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8e348000 - 0x7fff8e348ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff8e349000 - 0x7fff8e349fff com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8e3b0000 - 0x7fff8e3ebfff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8e418000 - 0x7fff8e6ffffb com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <FD87F83F-301A-3BD6-8262-5692FC1B4457> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8e707000 - 0x7fff8e721ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8e722000 - 0x7fff8e734fff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff8e735000 - 0x7fff8e738fff com.apple.IOSurface (97.0.1 - 97.0.1) <0C9ED49D-AADB-3CB9-9A11-F5D765253548> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8e739000 - 0x7fff8e74afff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff8e74b000 - 0x7fff8f295ff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f349000 - 0x7fff8f38afff libGLU.dylib (11.1.1) <E9ADAD30-0133-320D-A60E-D1A7F91A7795> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8f38b000 - 0x7fff8f6befff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
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0x7fff8fde7000 - 0x7fff8fde8fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
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0x7fff9009b000 - 0x7fff90102ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff9076e000 - 0x7fff9078dfff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff9078e000 - 0x7fff907b4ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff907c4000 - 0x7fff907f6ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff90847000 - 0x7fff90939fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
0x7fff9093a000 - 0x7fff909cbff7 com.apple.cloudkit.CloudKit (259.2.5 - 259.2.5) <241EB647-C917-32F7-956A-6E505827048C> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff90c68000 - 0x7fff90c96fff com.apple.CoreServicesInternal (221.2.2 - 221.2.2) <16F7A7F1-CF1D-35AD-A91F-690A814048DF> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff90dbd000 - 0x7fff90edfff7 com.apple.LaunchServices (644.12.4 - 644.12.4) <59E909E8-ED4A-33EA-B85D-D409BADDF854> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff90ee2000 - 0x7fff9118efff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff9118f000 - 0x7fff919e6ffb com.apple.CoreGraphics (1.600.0 - 775.16) <864C1845-C41E-314C-A3B4-438DC39E5FBC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff919e7000 - 0x7fff919ecff7 libsystem_stats.dylib (163.10.18) <9B8CCF24-DDDB-399A-9237-4BEC225D2E8C> /usr/lib/system/libsystem_stats.dylib
0x7fff91b2a000 - 0x7fff91b31ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff91c67000 - 0x7fff91c68fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff91c69000 - 0x7fff91c76ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff91cd4000 - 0x7fff91cd6fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff91cd7000 - 0x7fff91cfffff libxpc.dylib (559.10.3) <876216DC-D5D3-381E-8AF9-49AE464E5107> /usr/lib/system/libxpc.dylib
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0x7fff9888c000 - 0x7fff98a8fff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <E550C671-930F-3B12-8798-23898473E179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff98ac1000 - 0x7fff98adbfff com.apple.AppleVPAFramework (1.2.10 - 1.2.10) <DC3D5A44-AB1E-32A9-9D22-FC922B52346A> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff98adc000 - 0x7fff98b71ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff98b72000 - 0x7fff98b74ff7 libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
0x7fff98b75000 - 0x7fff98f82ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff98f83000 - 0x7fff98fc9ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
0x7fff98fe4000 - 0x7fff99043ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff990a3000 - 0x7fff990a7fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff990a8000 - 0x7fff9919aff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff99207000 - 0x7fff99207fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <B92888D0-ED3F-3430-8F3A-6E56FD16C5F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff99208000 - 0x7fff9965bfc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff9965c000 - 0x7fff99664ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff996b0000 - 0x7fff996b5ff7 com.apple.ServerInformation (2.0 - 1) <78FDEDE5-202A-3A65-BE75-B0F44A811C80> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff996b6000 - 0x7fff99705ff7 com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff99a91000 - 0x7fff99ba9ffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff99baf000 - 0x7fff99c4edf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff99d97000 - 0x7fff99e6dff3 com.apple.DiskImagesFramework (10.10.1 - 396) <E7478685-E829-372A-A945-A512730D3312> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff99ee7000 - 0x7fff99eedfff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff99eee000 - 0x7fff99efbfff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff99f13000 - 0x7fff99f13fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff99f15000 - 0x7fff9a008ff7 libJP2.dylib (1232) <10B78725-0B8A-3D87-B2E3-8FEED0C07F21> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff9a02e000 - 0x7fff9a04efff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff9a04f000 - 0x7fff9a060ff3 libsystem_coretls.dylib (35.10.1) <3EAED90A-7AA0-323C-A52B-E16477981D59> /usr/lib/system/libsystem_coretls.dylib
0x7fff9a080000 - 0x7fff9a082fff libsystem_configuration.dylib (699.1.5) <5E14864E-089A-3D84-85A4-980B776427A8> /usr/lib/system/libsystem_configuration.dylib
0x7fff9a083000 - 0x7fff9a0f7ff3 com.apple.securityfoundation (6.0 - 55126) <DEC91795-7754-334A-8CDA-B429F41B922D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff9a0f8000 - 0x7fff9a112ff7 libextension.dylib (55.1) <6D0CF094-85E8-3F5B-A3F1-25ECF60F80D9> /usr/lib/libextension.dylib
0x7fff9a113000 - 0x7fff9a182fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff9a183000 - 0x7fff9a19cff7 com.apple.CFOpenDirectory (10.10 - 187) <0F9747EF-12A3-3694-984D-0B8352CA6C0F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff9a19d000 - 0x7fff9a1a0ff7 com.apple.AppleSystemInfo (3.1 - 3.1) <B40B3737-42A5-3D57-9E87-D3905EE5BADB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff9a1a1000 - 0x7fff9a1d8ffb com.apple.LDAPFramework (2.4.28 - 194.5) <D22234AA-8B30-3010-8CF0-67516D52CC33> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff9a1d9000 - 0x7fff9a25bfff com.apple.PerformanceAnalysis (1.0 - 1) <94F08B1A-F6AF-38D5-BE92-4FED34742966> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff9a25c000 - 0x7fff9a25dfff libSystem.B.dylib (1213) <90B107BC-FF74-32CC-B1CF-4E02F544D957> /usr/lib/libSystem.B.dylib
0x7fff9a2e4000 - 0x7fff9a2e6fff com.apple.EFILogin (2.0 - 2) <39895ACB-E756-342C-ABE5-DB7100EF0A69> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff9a2e7000 - 0x7fff9a313fff libsandbox.1.dylib (358.1.1) <BA84BDAF-2C59-3CED-8970-9FB029BD7442> /usr/lib/libsandbox.1.dylib
0x7fff9a697000 - 0x7fff9a825fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff9a855000 - 0x7fff9a85dffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff9a85e000 - 0x7fff9ab2dff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff9abf1000 - 0x7fff9abfbfff com.apple.KerberosHelper (4.0 - 1.0) <DA8D89D2-3185-3527-9E36-AA17F018B776> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff9ac05000 - 0x7fff9ac0eff7 libsystem_notify.dylib (133.1.1) <61147800-F320-3DAA-850C-BADF33855F29> /usr/lib/system/libsystem_notify.dylib
0x7fff9ac0f000 - 0x7fff9ac1aff7 libcsfde.dylib (471.10.6) <E1BF5816-3CE6-30CE-B3EE-F68CB6BA1378> /usr/lib/libcsfde.dylib
0x7fff9ac33000 - 0x7fff9ac87fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff9ac88000 - 0x7fff9ad14ff7 libsystem_c.dylib (1044.10.1) <199ED5EB-77A1-3D43-AA51-81779CE0A742> /usr/lib/system/libsystem_c.dylib
0x7fff9b59e000 - 0x7fff9b5eaff7 com.apple.corelocation (1486.17 - 1615.21.1) <B81BC475-E215-3491-A750-8B23F05ABF5B> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff9b694000 - 0x7fff9b6bdffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff9b6be000 - 0x7fff9b7e6ff7 com.apple.coreui (2.1 - 305.6.1) <B56EC212-73C1-326F-B78C-EB856386296E> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff9b7e7000 - 0x7fff9b8cbfff libcrypto.0.9.8.dylib (52.10.1) <2A2924DE-63FB-37F6-B102-84D69240675B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff9b8cc000 - 0x7fff9b8cffff com.apple.xpc.ServiceManagement (1.0 - 1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff9b8d0000 - 0x7fff9b8ddfff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff9b8de000 - 0x7fff9b91eff7 com.apple.CloudDocs (1.0 - 280.6) <C1179CEF-E058-3E16-BF90-C059FE7CDE77> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff9b91f000 - 0x7fff9b92cff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff9bbfc000 - 0x7fff9bd0afff com.apple.desktopservices (1.9.2 - 1.9.2) <8670FD3B-8A5B-3D84-B21E-DF21140545A2> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff9bd0d000 - 0x7fff9bd29fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9c2af000 - 0x7fff9c2c0ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff9c2c1000 - 0x7fff9c2ecfff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff9c2ed000 - 0x7fff9c31afff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff9c31b000 - 0x7fff9c361ffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9c84f000 - 0x7fff9c85afff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 101
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 21501
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=186.8M resident=87.7M(47%) swapped_out_or_unallocated=99.1M(53%)
Writable regions: Total=140.5M written=25.4M(18%) resident=18.3M(13%) swapped_out=24.1M(17%) unallocated=122.2M(87%)
REGION TYPE VIRTUAL
=========== =======
Activity Tracing 2048K
Dispatch continuations 4096K
Kernel Alloc Once 8K
MALLOC 112.8M
MALLOC (admin) 96K
Memory Tag 240 2752K
Memory Tag 241 7184K
STACK GUARD 56.0M
Stack 10.6M
VM_ALLOCATE 1816K
__DATA 15.9M
__IMAGE 528K
__LINKEDIT 70.9M
__TEXT 116.0M
__UNICODE 544K
mapped file 35.5M
shared memory 4K
=========== =======
TOTAL 436.3M
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1302 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 475 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user 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(UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') exit;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
______________________________________________________________
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Here you go Linc.
Start time: 19:14:17 03/23/15
Revision: 1302
Model Identifier: MacBookPro7,1
System Version: OS X 10.10.2 (14C1514)
Kernel Version: Darwin 14.1.0
Time since boot: 22:40
UID: 502
Battery
Condition: Service Battery
SerialATA
Hitachi HTS545032B9SA02
Activity
CPU: user 84%, system 3%
CPU usage (%)
uniq (UID 502): 92.8
sort (UID 502): 74.1
I/O wait time (ms/s)
mds (UID 0): 665
launchd (UID 0): 150
I/O requests (KiB/s)
mds (UID 0): 1041
File opens (per sec)
mds_stores (UID 0) => . (status 0): 9
Energy (lifetime)
kernel_task (UID 0): 13.73
Energy (sampled)
bash (UID 502): 99.56
Font issues: 137
Firewall: On
Diagnostic reports
2015-02-21 LegacyFileVaultMessageTracer crash
2015-02-28 LegacyFileVaultMessageTracer crash
2015-03-01 firefox hang
2015-03-07 LegacyFileVaultMessageTracer crash
2015-03-12 Microsoft Word hang
2015-03-12 discoveryd crash
2015-03-15 LegacyFileVaultMessageTracer crash
2015-03-17 mds crash
2015-03-17 uxipm_ui crash
2015-03-21 Google Chrome hang
HID errors: 100
Kernel log
Mar 22 20:12:02 lst_handle_vnode 147 (ERROR(Avira) <5456>):Unable to check file access
Mar 22 20:28:41 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:
Mar 22 20:29:05 utun_start: ifnet_disable_output returned error 12
Mar 22 20:30:44 check_file_access 495 (ERROR(Avira) <280>):ERROR CHECK: 280 SLEEP INTERRUPTED AFTER ASSIGNEDEVENT: 1
Mar 22 20:30:44 check_file_access 506 (ERROR(Avira) <280>):ERROR sleep interrupted: TIMEOUT EXPIRED
Mar 22 20:30:44 check_file_access 521 (ERROR(Avira) <280>):ERROR ACHTUNG: SLEEP BEENDET MIT 1
Mar 22 20:30:44 check_file_access 526 (ERROR(Avira) <280>):retries 0 with userspace 17 when accessing VN 2510931
Mar 22 20:30:44 lst_handle_vnode 147 (ERROR(Avira) <280>):Unable to check file access
Mar 22 20:30:49 Set count to zero for userspace 17main_get_filepath 216 (ERROR(Avira) <296>):ERROR daemon without assigned event
Mar 22 20:30:49 main_get_filesize 253 (ERROR(Avira) <296>):ERROR daemon without assigned event
Mar 22 20:30:49 main_get_filedata 297 (ERROR(Avira) <296>):ERROR daemon without assigned event
Mar 22 20:31:58 check_file_access 495 (ERROR(Avira) <353>):ERROR CHECK: 353 SLEEP INTERRUPTED AFTER ASSIGNEDEVENT: 2
Mar 22 20:31:58 check_file_access 509 (ERROR(Avira) <353>):ERROR THREAD INTERRUPTED
Mar 22 20:31:58 lst_handle_vnode 147 (ERROR(Avira) <353>):Unable to check file access
Mar 22 20:31:58 check_file_access 495 (ERROR(Avira) <353>):ERROR CHECK: 353 SLEEP INTERRUPTED AFTER ASSIGNEDEVENT: 2
Mar 22 20:31:58 check_file_access 509 (ERROR(Avira) <353>):ERROR THREAD INTERRUPTED
Mar 22 20:31:58 lst_handle_vnode 147 (ERROR(Avira) <353>):Unable to check file access
Mar 22 20:32:08 check_file_access 495 (ERROR(Avira) <27>):ERROR CHECK: 27 SLEEP INTERRUPTED AFTER ASSIGNEDEVENT: 2
Mar 22 20:32:08 check_file_access 509 (ERROR(Avira) <27>):ERROR THREAD INTERRUPTED
Mar 22 20:32:08 lst_handle_vnode 147 (ERROR(Avira) <27>):Unable to check file access
Mar 22 20:34:50 Failed to open swap file 30
Mar 22 20:34:50 vm_swap_create_file failed @ 16 secs
Mar 22 20:34:59 [IOBluetoothHostControllerUSBTransport][ReceiveInterruptData] -- kIOReturnAborted, data size is 0, but data in buffer -- (data Length = 4, packet length = 6) Data Content:
Mar 22 20:35:44 utun_start: ifnet_disable_output returned error 12
Mar 23 19:00:51 firefox (map: 0xffffff8025c970f0) triggered DYLD shared region unnest for map: 0xffffff8025c970f0, region 0x7fff92e00000->0x7fff93000000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
System log
Mar 23 19:15:52 eprocsd: failed to get system proc list for pid 2501
Mar 23 19:15:52 eprocsd: failed to get args for proc 2511: Invalid argument
Mar 23 19:15:52 eprocsd: failed to get system proc list for pid 2511
Mar 23 19:15:52 eprocsd: failed to get args for proc 2513: Invalid argument
Mar 23 19:15:52 eprocsd: failed to get system proc list for pid 2513
Mar 23 19:15:54 eprocsd: failed to get args for proc 2591: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2591
Mar 23 19:15:54 eprocsd: failed to get args for proc 2599: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2599
Mar 23 19:15:54 eprocsd: failed to get args for proc 2605: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2605
Mar 23 19:15:54 eprocsd: failed to get args for proc 2625: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2625
Mar 23 19:15:54 eprocsd: failed to get args for proc 2626: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2626
Mar 23 19:15:54 eprocsd: failed to get args for proc 2635: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2635
Mar 23 19:15:54 eprocsd: failed to get args for proc 2637: Invalid argument
Mar 23 19:15:54 eprocsd: failed to get system proc list for pid 2637
Mar 23 19:15:55 eprocsd: failed to get args for proc 2671: Invalid argument
Mar 23 19:15:55 eprocsd: failed to get system proc list for pid 2671
Mar 23 19:15:59 eprocsd: failed to get args for proc 2860: Invalid argument
Mar 23 19:15:59 eprocsd: failed to get system proc list for pid 2860
Mar 23 19:16:00 eprocsd: failed to get args for proc 2903: Invalid argument
Mar 23 19:16:00 eprocsd: failed to get system proc list for pid 2903
Console log
Mar 17 11:08:06 storedownloadd: Metadata.framework [Error]: server port invalidated for uid 502
Mar 17 11:08:07 storeassetd: Metadata.framework [Error]: server port invalidated for uid 502
Mar 17 11:08:07 storeassetd: Metadata.framework [Error]: server port went dead for query 0x7fee04055000 (restarting)
Mar 17 11:08:07 storeassetd: Metadata.framework [Error]: server port went dead for query 0x7fee0382d600 (restarting)
Mar 17 11:08:17 storeassetd: Metadata.framework [Error]: client check-in failed: (268451843) (ipc/rcv) timed out
Mar 17 11:08:17 storeassetd: Metadata.framework [Error]: _MDAccessCopyClientPort failed retrying
Loaded kernel extensions
com.avira.kext.FileAccessControl (1.0.0d1)
System services loaded
com.adobe.fpsaud
com.apple.AccountPolicyHelper
com.apple.CodeSigningHelper
com.apple.MobileFileIntegrity
com.apple.awdd
com.apple.backupd-auto
com.apple.cache_delete
com.apple.cfprefsd.xpc.daemon
com.apple.coreduetd
com.apple.coresymbolicationd
com.apple.ctkd
com.apple.diagnosticd
com.apple.icloud.findmydeviced
com.apple.iconservices.iconservicesagent
com.apple.iconservices.iconservicesd
com.apple.ifdreader
com.apple.locationd
- status: 1
com.apple.nehelper
com.apple.networkd_privileged
com.apple.nsurlsessiond_privileged
com.apple.nsurlstoraged
com.apple.sandboxd
com.apple.secinitd
com.apple.softwareupdated
com.apple.spindump
com.apple.sysmond
com.apple.systemstatsd
com.apple.tccd.system
com.apple.watchdogd
com.apple.wdhelper
com.avira.antivirus.dbcleaner
- status: 1
com.avira.antivirus.ipm.loader
com.avira.helper.watchdox
com.macpaw.CleanMyMac2.Agent
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.oracle.java.JavaUpdateHelper
org.cups.cupsd
System services disabled
com.apple.xgridcontrollerd
com.apple.docsetinstalld
org.samba.winbindd
com.openssh.sshd
com.apple.mrt
com.apple.xgridagentd
com.apple.configureLocalKDC
Login services loaded
com.apple.AirPlayUIAgent
com.apple.CallHistoryPluginHelper
com.apple.CallHistorySyncHelper
com.apple.EscrowSecurityAlert
com.apple.accountsd
com.apple.bird
com.apple.cloudd
com.apple.coreservices.appleid.authentication
com.apple.coreservices.uiagent
com.apple.icloud.fmfd
com.apple.iconservices.iconservicesagent
com.apple.mrt.uiagent
com.apple.nsurlsessiond
com.apple.nsurlstoraged
com.apple.pbs
com.apple.recentsd
com.apple.soagent
com.apple.spindump_agent
com.apple.telephonyutilities.callservicesd
com.avira.antivirus.general_agent
com.avira.antivirus.ipm.ui
com.avira.antivirus.notifications_agent
com.avira.antivirus.odscan.default
com.avira.antivirus.scheduler_agent
com.avira.antivirus.systray
com.avira.antivirus.telemetry_agent
com.avira.antivirus.update.default
com.google.keystone.user.agent
com.hp.devicemonitor
com.macpaw.CleanMyMac2Helper.diskSpaceWatcher
com.macpaw.CleanMyMac2Helper.scheduledScan
com.macpaw.CleanMyMac2Helper.trashWatcher
com.oracle.java.Java-Updater
com.spotify.webhelper
Login services disabled
com.apple.FTMonitor
com.apple.imagent.monaco
com.apple.apsd-ft
User services loaded
com.apple.DataDetectorsDynamicData
com.apple.InputMethodKit.UserDictionary
com.apple.MailServiceAgent
com.apple.cfprefsd.xpc.agent
com.apple.iCloudHelper
com.apple.imdpersistence.IMDPersistenceAgent
com.apple.internetaccounts
com.apple.pluginkit.pkd
com.apple.secd
com.apple.secinitd
com.apple.security.cloudkeychainproxy3
com.apple.tccd
User services disabled
com.apple.FTMonitor
com.apple.imagent.monaco
com.apple.apsd-ft
Startup items
/Library/StartupItems/IntegoCommon/IntegoCommon
/Library/StartupItems/IntegoCommon/StartupParameters.plist
/Library/StartupItems/LittleDutchMoose/LittleDutchMoose
/Library/StartupItems/LittleDutchMoose/StartupParameters.plist
/Library/StartupItems/VirusBarrier/StartupParameters.plist
/Library/StartupItems/VirusBarrier/VirusBarrier
/Library/StartupItems/VirusBarrier/VirusBarrier.kext/Contents/Info.plist
/Library/StartupItems/VirusBarrier/VirusBarrier.kext/Contents/MacOS/VirusBarrie r
/Library/StartupItems/VirusBarrier/virusbarriers
/Library/StartupItems/VirusBarrier/VirusBarrierService.kext/Contents/Info.plist
/Library/StartupItems/VirusBarrier/VirusBarrierService.kext/Contents/MacOS/Viru sBarrierService
Safari extensions
GoPhoto.it V9.0
- com.app34068
Searchme
- com.spigot.safari.searchme
Widgets
HP Ink Widget
LeoDictionary
SotW
iStat Pro
iCloud errors
bird 87
cloudd 38
Microsoft PowerPoint 2
CallHistorySyncHelper 1
Continuity errors
sharingd 3
Restricted files: 573
Lockfiles: 90
Accessibility
Keyboard Zoom: On
Scroll Zoom: On
Contents of /Library/LaunchAgents/com.avira.antivirus.general.agent.plist
- mod date: Mar 17 11:02:05 2015
- size (B): 1356
- checksum: 36457759
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.general_agent</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>
<string>--taskFromDaemon</string>
</array>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS</string>
<!-- Start when we got new data -->
<key>WatchPaths</key>
<array>
<string>/var/run/agent_tasks</string>
</array>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchAgents/com.avira.antivirus.ipm.ui.plist
- mod date: Mar 17 11:02:05 2015
- size (B): 1617
- checksum: 2975542035
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.ipm.ui</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS/uxipm_u i</string>
<string>--auto</string>
</array>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS</string >
<!-- We implemented our own (smarter) throttling -->
<key>ThrottleInterval</key>
<integer>0</integer>
<!-- Start when the loader has new data -->
<key>WatchPaths</key>
<array>
<string>/Library/Application\ Support/Avira/IPM/watch</string>
</array>
<!-- Start on login -->
<key>RunAtLoad</key>
<true />
<!-- Start periodically -->
...and 5 more line(s)
Contents of /Library/LaunchAgents/com.avira.antivirus.notifications.agent.plist
- mod date: Mar 17 11:02:05 2015
- size (B): 1370
- checksum: 3883725854
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.notifications_agent</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>
<string>--showNotification</string>
</array>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS</string>
<!-- Start when we got new data -->
<key>WatchPaths</key>
<array>
<string>/var/run/notifications_dir</string>
</array>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchAgents/com.avira.antivirus.odscan.default.plist
- mod date: Feb 26 17:49:22 2015
- size (B): 901
- checksum: 3848929802
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.odscan.default</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>
<string>-j</string>
<string>scan</string>
<string>-d</string>
<string>/Applications/Avira.app/Contents/Resources/av_scheduler_plugin/scanjobf iles/com.avira.antivirus.odscan.ini</string>
<string>-l</string>
<string>1424972962</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>ServiceDescription</key>
<string>Default Scanjob</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>12</integer>
<key>Minute</key>
...and 6 more line(s)
Contents of /Library/LaunchAgents/com.avira.antivirus.scheduler.agent.plist
- mod date: Mar 17 11:02:02 2015
- size (B): 1370
- checksum: 2593853937
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.scheduler_agent</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>
<string>--callbackFromGuard</string>
</array>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS</string>
<!-- Start when we got new data -->
<key>WatchPaths</key>
<array>
<string>/var/run/guard_scan_job.sock</string>
</array>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchAgents/com.avira.antivirus.systray.plist
- mod date: Mar 17 11:02:02 2015
- size (B): 1121
- checksum: 2013138860
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.systray</string>
<key>Program</key>
<string>/Applications/Avira.app/Contents/MacOS/AV_Systray.app/Contents/MacOS/AV _Systray</string>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchAgents/com.avira.antivirus.telemetry.agent.plist
- mod date: Mar 17 11:02:05 2015
- size (B): 1355
- checksum: 321965296
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.telemetry_agent</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>
<string>--showTelemetry</string>
</array>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS</string>
<!-- Start when we got new data -->
<key>WatchPaths</key>
<array>
<string>/var/run/telemetry</string>
</array>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchAgents/com.avira.antivirus.update.default.plist
- mod date: Mar 17 11:02:05 2015
- size (B): 1229
- checksum: 4209241739
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>StartInterval</key>
<integer>7200</integer>
<key>Label</key>
<string>com.avira.antivirus.update.default</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>
<string>-j</string>
<string>update</string>
</array>
<key>ServiceDescription</key>
<string>Default Updatejob</string>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Dec 8 22:26:22 2013
- size (B): 104
- checksum: 2070304363
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>11</integer>
<key>Minute</key>
<integer>10</integer>
<key>Weekday</key>
<integer>3</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchAgents/com.robohippo.HippoConnectAgent.plist
- mod date: Sep 23 10:16:14 2014
- size (B): 692
- checksum: 1500485472
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>GroupName</key>
<string>wheel</string>
<key>KeepAlive</key>
<true/>
<key>Label</key>
<string>com.robohippo.HippoConnectAgent</string>
<key>LimitLoadToSessionType</key>
<array>
<string>Aqua</string>
</array>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/HippoConnect/HippoConnectAgent</string>
<string>-p</string>
<string>334221</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>UserName</key>
...and 3 more line(s)
Contents of /Library/LaunchDaemons/com.avira.antivirus.dbcleaner.plist
- mod date: Mar 17 11:02:02 2015
- size (B): 1391
- checksum: 270305186
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>StartInterval</key>
<integer>7200</integer>
<key>Label</key>
<string>com.avira.antivirus.dbcleaner</string>
<key>UserName</key>
<string>root</string>
<key>Umask</key>
<integer>000</integer>
<key>Program</key>
<string>/Applications/Avira.app/Contents/MacOS/dbcleaner</string>
<key>ServiceDescription</key>
<string>Events Database Cleanup</string>
<key>RunAtLoad</key>
<true/>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchDaemons/com.avira.antivirus.ipm.loader.plist
- mod date: Mar 17 11:02:05 2015
- size (B): 1298
- checksum: 2553569183
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.antivirus.ipm.loader</string>
<key>UserName</key>
<string>_avipm</string>
<key>Program</key>
<string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS/uxipm_l oader</string>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS</string >
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>1800</integer>
</dict>
</plist>
<!-- AVCS4F3A4200C37OUUIDPUUIDT62F3AB0132FAVCSE -->
Contents of /Library/LaunchDaemons/com.avira.helper.watchdox.plist
- mod date: Mar 17 11:02:02 2015
- size (B): 1474
- checksum: 2664366839
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.avira.helper.watchdox</string>
<key>UserName</key>
<string>root</string>
<key>WorkingDirectory</key>
<string>/Applications/Avira.app/Contents/MacOS</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Avira.app/Contents/MacOS/avwatchdox.bin</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>KeepAlive</key>
<true/>
<key>ExitTimeOut</key>
<integer>60</integer>
<key>StandardOutPath</key>
<string>/var/log/com.avira.helper.watchdox.log</string>
<key>StandardErrorPath</key>
<string>/var/log/com.avira.helper.watchdox.log</string>
</dict>
...and 2 more line(s)
Contents of /Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist
- mod date: Feb 16 17:29:17 2015
- size (B): 899
- checksum: 2453449774
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.macpaw.CleanMyMac2.Agent</string>
<key>MachServices</key>
<dict>
<key>com.macpaw.CleanMyMac2.Agent</key>
<true/>
</dict>
<key>Program</key>
<string>/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent</string>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent</string>
</array>
<key>Sockets</key>
<dict>
<key>MasterSocket</key>
<dict>
<key>SockFamily</key>
<string>Unix</string>
<key>SockPathMode</key>
<integer>438</integer>
...and 8 more line(s)
Contents of /Library/LaunchDaemons/com.robohippo.HippoConnectDaemon.plist
- mod date: Sep 23 10:16:13 2014
- size (B): 722
- checksum: 3382949273
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>GroupName</key>
<string>wheel</string>
<key>KeepAlive</key>
<true/>
<key>Label</key>
<string>com.robohippo.HippoConnectDaemon</string>
<key>LimitLoadToSessionType</key>
<array>
<string>LoginWindow</string>
</array>
<key>OnDemand</key>
<false/>
<key>ProgramArguments</key>
<array>
<string>/Library/Application Support/HippoConnect/HippoConnectAgent</string>
<string>-d</string>
<string>-p</string>
<string>334221</string>
</array>
<key>RunAtLoad</key>
<true/>
...and 4 more line(s)
Contents of /private/etc/pam.d/login.serverinstall
- mod date: Nov 30 19:03:24 2007
- size (B): 408
- checksum: 1884475177
auth required pam_nologin.so
auth sufficient pam_serialnumber.so
auth sufficient pam_securityserver.so
auth sufficient pam_unix.so
auth required pam_deny.so
account required pam_permit.so
password required pam_deny.so
session required pam_launchd.so
session required pam_uwtmp.so
Contents of Library/LaunchAgents/com.google.keystone.agent.plist
- mod date: Mar 9 18:47:59 2015
- size (B): 808
- checksum: 3618222139
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.user.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
- mod date: Feb 22 18:48:03 2015
- size (B): 642
- checksum: 3223646387
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.macpaw.CleanMyMac2Helper.diskSpaceWatcher</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/open</string>
<string>-F</string>
<string>-g</string>
<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>
<string>--args</string>
<string>-watchDiskSpace</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>StartInterval</key>
<integer>3600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.scheduledScan.plist
- mod date: Feb 22 18:48:02 2015
- size (B): 741
- checksum: 3668945920
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.macpaw.CleanMyMac2Helper.scheduledScan</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/open</string>
<string>-F</string>
<string>-g</string>
<string>-n</string>
<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>
<string>--args</string>
<string>-scheduled</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>18</integer>
<key>Minute</key>
<integer>24</integer>
</dict>
...and 2 more line(s)
Contents of Library/LaunchAgents/com.macpaw.CleanMyMac2Helper.trashWatcher.plist
- mod date: Feb 22 18:48:03 2015
- size (B): 670
- checksum: 1818403264
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.macpaw.CleanMyMac2Helper.trashWatcher</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/open</string>
<string>-F</string>
<string>-g</string>
<string>/Users/USER/Library/Application Support/CleanMyMac 2/CleanMyMac 2 Helper.app</string>
<string>--args</string>
<string>-watchTrash</string>
</array>
<key>RunAtLoad</key>
<false/>
<key>WatchPaths</key>
<array>
<string>/Users/USER/.Trash</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist
- mod date: Feb 7 08:26:51 2015
- size (B): 538
- checksum: 729956781
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.spotify.webhelper</string>
<key>KeepAlive</key>
<dict>
<key>NetworkState</key>
<true/>
</dict>
<key>RunAtLoad</key>
<true/>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
<key>SpotifyPath</key>
<string>/Applications/Spotify.app</string></dict>
</plist>
Library paths
/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
/Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOn etsnmp.5.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/sqqzbrqq.default-1397676539520/gmp-gmpopenh264/1.1/lib gmpopenh264.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/sqqzbrqq.default-1397676539520/gmp-gmpopenh264/1.3/lib gmpopenh264.dylib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.7.771/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/WebEx Folder/1024/cmcrypto-5.10.17.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/1024/xml-5.10.17.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/924/cmcrypto-7.29.11.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/924/msess-5.11.16.0.dylib
/Users/USER/Library/Application Support/WebEx Folder/924/rtp-8.27.17.4.dylib
/Users/USER/Library/Application Support/WebEx Folder/924/xml-7.29.11.0.dylib
/Users/USER/Library/Application Support/minecraft/bin/natives/libopenal.dylib
/Users/USER/Library/Application Support/minecraft/bin/natives/openal.dylib
/usr/X11R6 1/lib/libXpm.4.11.dylib
/usr/lib/libdvdcss.2.dylib
/usr/local/clamXav/lib/libclamav.1.0.17.dylib
/usr/local/clamXav/lib/libclamav.1.dylib
/usr/local/clamXav/lib/libclamav.dylib
Installations
PlugIn: 29/04/2012 11:47
Shockwave11: 17/02/2012 10:33
Kies mac: 11/01/2012 16:13
Kies mac: 10/01/2012 17:55
Microsoft RDC for Mac: 06/09/2011 10:34
Bad kernel extensions
/System/Library/Extensions/BJUSBLoad.kext
/System/Library/Extensions/UsbEthernetGadget.kext
Elapsed time (sec): 1462
A
Remove "Avira" by following the instructions on this page.
Back up all data before making any changes.
B
"MacKeeper" is a scam with only one useful feature: it deletes itself.
First, back up all data.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Let MacKeeper delete its other components before you empty the Trash.
☞ Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.
☞ Don't try to remove MacKeeper while running in safe mode.
C
"CleanMyMac" is another scam and a common cause of instability and poor performance. Depending on what version you have, the developer's instructions may not completely remove it. Follow those instructions, then do as below.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchDaemons/com.macpaw.CleanMyMac2.Agent.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder may open with an item selected. If it does, move the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with this line:
/Library/PrivilegedHelperTools/com.macpaw.CleanMyMac2.Agent
Restart the computer and empty the Trash.
You may also have to remove these items in the same way:
~/Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist
~/Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist
Never again install "CleanMyMac" or anything like it.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
D
Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Back up all data before proceeding.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
E
Back up all data.
Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.
find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-
Log out or restart the computer and empty the Trash.
F
Back up all data before proceeding.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.
Start up in safe mode to rebuild the font caches. Restart as usual and test.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. In that case, ask for instructions.
If you still have problems, then from the Font Book menu bar, select
File ▹ Restore Standard Fonts...
You'll be prompted to confirm, and then to enter your administrator login password.
Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable.
G
The following Safari extensions are malicious and should be removed in the Extensions pane of the Safari preferences window:
GoPhoto.it
Searchme
Do the equivalent in the Chrome and Firefox browsers, if you use those. Never install any extension with the words "Spigot," "Conduit," "Genieo," or "Trovi" in the description.
You may need to follow these instructions to remove GoPhoto from Firefox, if applicable.
H
Reset the System Management Controller.
I
The battery needs to be replaced.
J
If you still have poor performance after all the above steps, you may be dealing with a drive failure or some other internal hardware fault. The machine should be tested when the battery is replaced by an authorized service provider.
Hi Linc,
Sorry for the late reply. I did what you mentioned and the mac starts now without any problems. I still have to replace the battery and use it on the moment on the power cord. Thank you very much for your help and great advice.
One more question, i have quite a bit of photos on my hard-drive and think that these could slow down the performance of my mac. Could that be a problem and if yes is there any program available to archive the photos on a external hard-drive without loosing the time line or format?
Thanks again for your great support.
All the best Marc
BUG in process suhelperd[283]
