Hi,
iCloud Photos work well on my iPad, iPhone and OS X, but the web-based version of Photos has been stuck "Preparing your library…" for more than two weeks. I have more than 75GB of pictures in my account, including some raw files. How can I get it to work?
Thank you,
Max
iCloud.com-OTHER
Still the same issue here, stuck on 14% "Preparing Library...". Never had any problems with iPhotos till I tried out Photos. Now I can't open iPhoto nor Photos.
Does any body have suggestions on good photo management apps that I can use? All I really care about is the maps view.
I really think Apple just wants to make it virtually impossible for all Apple users to copy or remove anything from the iCloud to deviously force or trap us to buy more storage. We’re their **** sheep! It should be illegal!!!
I am seeing the same thing. My library has about 16k photos and it's been stuck for about 2 weeks.
I was wondering if I opted out of iCloud Photo beta in Photos on OS X it would reset whatever is stuck and I could re-load them. The initial upload took several days last time and wanted to avoid that if I could.
Same here. And, I'm now seeing problems in the last week on my iPhone. Thinking about nuking the iCloud Photos beta and starting over.
Haven't been stuck for two weeks, have about 8GB of photos/videos. Seemingly working great on my devices, just can't get to the web interface. #BOO
Restart your Mac
I have a large photo library. Took some time to finish the upload. Then tried turning on the beta on my iOS devices. Quickly ran out of space. Tried to shut off. Couldn't get photos off iOS device without reinstalling iOS from scratch, as the iOS devices thought they were on camera roll. Then shut everything off on all devices. iCloud is still "preparing" photos.
FAIL!
Next time select 'Optimize Device Storage'
Is that a fail?
Does not work with optimized images.
What doesn't work, can you please use subjects in your sentences.
To clarify, on my iOS devices, the option to optimize images was selected.
Got the same problem ... now over two weeks of Preparing your library… so I contacted support today and they have escalated it.
I have the same problem 😟
So after contacting them, it worked?
Not yet ... the ticket is still open.
iCloud.com Photos stuck "Preparing your library…" for more than two weeks!
