constant spinning wheel since upgrating to yosemite 10.10.2

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Level 1

0 points

constant spinning wheel since upgrating to yosemite 10.10.2

hello , I'm new to the community . I've been having a major issue since upgrading to yosemite 10.10.2 (14C109), i get the SBBOD ( spinning beach ball of death or spinning wheel) in every application I use . I cannot watch any media playback whether on my HDD or on the web due to the constant freezing and in many occasions flash crashing although it being latest version of flash. Please help me

my EtreCheck results are as follows ;

EtreCheck version: 2.1.8 (121)

Report generated March 21, 2015 at 11:27:29 AM AST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 559

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: one day 21:40:21

Disk Information: ℹ️

Hitachi HTS545032B9A302 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 318.89 GB (118.97 GB free) - 88 errors

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 319.21 GB Online

OPTIARC DVD RW AD-5970H

USB Information: ℹ️

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Configuration files: ℹ️

/etc/hosts - Count: 20

Gatekeeper: ℹ️

Mac App Store and identified developers

Adware: ℹ️

Geneio [Adware! - Remove]

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16) [Click for support]

[not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Click for support]

[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Click for support]

[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Click for support]

Startup Items: ℹ️

FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon

Startup items are obsolete in OS X Yosemite

Problem System Launch Daemons: ℹ️

[failed] com.apple.loginwindow.LFVTracer.plist [Click for details]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[failed] com.rane.sixtyeight.daemon.plist [Click for support]

[failed] com.rane.sl2.daemon.plist [Click for support]

[failed] com.rane.sl3.daemon.plist [Click for support]

[failed] com.rane.sl4.daemon.plist [Click for support]

[failed] com.rim.BBDaemon.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]

User Launch Agents: ℹ️

[failed] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]

User Login Items: ℹ️

AirServer UNKNOWN (missing value)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 8 Update 40 Check version

FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 10.1.10 [Click for support]

AdobePDFViewer: Version: 10.1.10 [Click for support]

Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

Google Earth Web Plug-in: Version: 6.0 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.7

Safari Extensions: ℹ️

DivX Plus Web Player HTML5 <video>

Audio Plug-ins: ℹ️

SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]

3rd Party Preference Panes: ℹ️

AirServer Preferences [Click for support]

Fan Control [Click for support]

Flash Player [Click for support]

Growl [Click for support]

Java [Click for support]

Perian [Click for support]

SIXTY-EIGHT Audio Control Panel [Click for support]

SL 2 Audio Control Panel [Click for support]

SL 3 Audio Control Panel [Click for support]

SL 4 Audio Control Panel [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

26% mds_stores

19% mds

6% WindowServer

0% fontd

0% SystemUIServer

Top Processes by Memory: ℹ️

571 MB firefox

150 MB Finder

99 MB mds_stores

86 MB softwareupdated

69 MB WindowServer

Virtual Memory Information: ℹ️

40 MB Free RAM

1.51 GB Active RAM

1.49 GB Inactive RAM

1.04 GB Wired RAM

14.29 GB Page-ins

167 MB Page-outs

Diagnostics Information: ℹ️

Mar 21, 2015, 09:33:42 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-21-093342_[redacted] .crash

Mar 21, 2015, 09:28:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-21-09 2801_[redacted].crash

Mar 21, 2015, 09:27:25 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-21-092725_ [redacted].crash

Mar 20, 2015, 08:39:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-20-203926_[redacted].crash

Mar 20, 2015, 08:39:04 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-20-203904_[redacted] .crash

Mar 20, 2015, 08:21:50 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-20-202150_[redacted] .crash

Mar 20, 2015, 08:14:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-20-20 1459_[redacted].crash

Mar 20, 2015, 01:59:42 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-20-135942_[redacted] .crash

Mar 20, 2015, 01:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-20-13 5833_[redacted].crash

Mar 19, 2015, 10:48:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-22 4859_[redacted].crash

Mar 19, 2015, 10:48:34 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-19-224834_[redacted] .crash

Mar 19, 2015, 01:46:10 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-19-134610_[redacted] .crash

Mar 19, 2015, 01:43:33 PM Self test - passed

Mar 19, 2015, 12:41:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-12 4104_[redacted].crash

Mar 19, 2015, 12:40:34 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-19-124034_[redacted] .crash

Mar 19, 2015, 12:17:58 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-03-19-121758_[redacted] .crash

Mar 1, 2015, 07:55:00 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-01-195500_[redacted].panic [Click for details]

MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.2)

Posted on Mar 21, 2015 9:42 AM

Reply

Answer 1

Eric Root

Level 10

684,027 points

Mar 21, 2015 12:43 PM in response to dietrickc

You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.

CleanMyMac - Uninstall

CleanMyMac2 Un-install

After un-installing, run this program to make sure you got all the pieces.

EasyFind – Spotlight Replacement

[failed] com.rane.sixtyeight.daemon.plist [Click for support]

[failed] com.rane.sl2.daemon.plist [Click for support]

[failed] com.rane.sl3.daemon.plist [Click for support]

[failed] com.rane.sl4.daemon.plist [Click for support]

[failed] com.rim.BBDaemon.plist [Click for support]

You also might uninstall these 2 programs since they aren't loading properly. Use the Developer's uninstall instructions.

Reply

Answer 2

Mar 21, 2015 12:47 PM in response to dietrickc

Uninstall Genieo. Its a harmful Adware. Use http://sqwarq.com/detectx/

Reply

Answer 3

kahjot

Level 4

2,462 points

Mar 21, 2015 12:56 PM in response to dietrickc

If the 320GB HD is the drive that came with the computer, it's possible that it is beginning to fail. Have you run Disk Utility on it lately?

If it's dying, you can add a larger 7200 rpm HD, or go for an SSD.

Reply

Answer 4

Linc Davis

Level 10

209,541 points

Mar 21, 2015 3:55 PM in response to dietrickc

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Reply

Answer 5

dietrickc Author

Level 1

0 points

Mar 22, 2015 1:56 PM in response to Linc Davis

thank you for your time , i noted the time of the last episode and this is what I found in the console

3/22/15 4:44:23.530 PM systemstatsd[322]: assertion failed: 14C109: systemstatsd + 3283 [A886B71F-3A31-3324-9B30-5143FDF4ECCB]: 0xa

3/22/15 4:44:23.657 PM hidd[74]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

3/22/15 4:44:23.658 PM hidd[74]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

3/22/15 4:44:43.000 PM kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (432F8621-BA0C-48A0-9603-D7A221FBFF87), pv 599B19D5-A49D-4247-B538-823859BD9E6F, near LV byte offset = 193768353792.

3/22/15 4:44:43.000 PM kernel[0]: disk1: I/O error.

Reply

Answer 6

Linc Davis

Level 10

209,541 points

Mar 22, 2015 2:25 PM in response to dietrickc

The startup drive is failing, or there is some other internal hardware fault. Everything else is irrelevant.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

Reply

Answer 7

Mar 31, 2015 9:12 PM in response to Linc Davis

Hello Linc Davis. I tried my best to follow your instructions and see if you could help me too. Today I bought a backup drive for the Mac and used the Time Machine for the very first time after 4 years. I noticed the total space used on the MacHD and the total space used on the new backup drive was different, ie: the backup had 30 GB less used space than the MacHD. After reading around the web it seemed that this excess on the MacHD was from temp and cached files. So I went ahead and used OnyX to clear those. Now my MacHD has 6 GB more than what is there on the backup HD. I used the Mac's Disk Check utility and it did not report any caveats or failures. Ie: "Volume appears OK", "File System check exit code is 0".

Now I have tried your suggestion about the Console. Here is what I have for you if you do not mind helping? My Mac has this frequent BeachBall appearance and during those episodes the Mac will lock/freeze and I cannot type anything or use apps normally.

3/31/15 8:56:09.776 PM systemstatsd[423]: assertion failed: 14C1514: systemstatsd + 3322 [A886B71F-3A31-3324-9B30-5143FDF4ECCB]: 0xa

3/31/15 8:56:47.462 PM NETGEAR USB Control Center[317]: ---------------------->NetgearCheckSMBThreadStart() : 3029 0

3/31/15 8:56:47.463 PM NETGEAR USB Control Center[317]: ---------------------->NetgearCheckSMBThreadStart() : 3026

3/31/15 8:58:17.326 PM NETGEAR USB Control Center[317]: ---------------------->NetgearCheckSMBThreadStart() : 3029 0

3/31/15 8:58:17.326 PM NETGEAR USB Control Center[317]: ---------------------->NetgearCheckSMBThreadStart() : 3026

3/31/15 8:58:44.000 PM kernel[0]: disk0s2: I/O error.

3/31/15 8:58:57.029 PM WindowServer[136]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.

3/31/15 8:58:58.000 PM kernel[0]: disk0s2: I/O error.

3/31/15 8:58:58.279 PM systemstatsd[423]: assertion failed: 14C1514: systemstatsd + 3283 [A886B71F-3A31-3324-9B30-5143FDF4ECCB]: 0xa

3/31/15 8:59:11.029 PM WindowServer[136]: disable_update_likely_unbalanced: UI updates still disabled by application "Console" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

3/31/15 8:59:12.000 PM kernel[0]: disk0s2: I/O error.

3/31/15 8:59:12.923 PM WindowServer[136]: common_reenable_update: UI updates were finally reenabled by application "Console" after 16.89 seconds (server forcibly re-enabled them after 1.00 seconds)

3/31/15 8:59:19.256 PM Console[450]: void CGSUpdateManager::log() const: conn 0xa09b: spurious update.

3/31/15 8:59:27.000 PM kernel[0]: disk0s2: I/O error.

3/31/15 8:59:53.000 PM kernel[0]: disk0s2: I/O error.

3/31/15 8:59:56.000 PM kernel[0]: disk0s2: I/O error.

3/31/15 8:59:56.162 PM systemstatsd[423]: assertion failed: 14C1514: systemstatsd + 3322 [A886B71F-3A31-3324-9B30-5143FDF4ECCB]: 0xa

I hope I did this right? If not, do please let me know so I can do it again differently.

Thank you

Danny of Riverside CA

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Answer 8

Eric Root

Level 10

684,027 points

Apr 1, 2015 2:42 PM in response to Danny O' Riverside

See Linc's last post and follow the instructions.

Reply

Answer 9

Apr 1, 2015 3:19 PM in response to Eric Root

Eric, I did not do that? Can you read my reply to Linc and see if I covered it? Thank you, Danny

Reply