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My phone doesnt sync to my laptop

I want to transfer all my photos onto my laptop so that my photos will not take up a lot of space on my phone. However, my phone is unwilling to sync with my laptop. I have tried to connect my phone to another laptop and same thing happened. What should I do?

iPhone 5s, iOS 8.2

Posted on Mar 21, 2015 11:09 AM

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4 replies

Mar 21, 2015 11:14 AM in response to casey5259

What do you mean it is unwilling to sync? What is happening? Actually, if you want to put photos from the phone onto the computer, you import them, and iTunes has nothing to do with that. Whatever import utility you use on your particular computer generally have a setting to delete the photos from the phone at the same time you are importing. See this support document. Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

My phone doesnt sync to my laptop

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