Duplicate TV's in Remote App

I see that no one has answered this post, so I will do so myself. This answer is anecdotal, but it did work for me today when I was suffering from the same problem. All of a sudden I showed two of my AppleTVs in my IOS Remote.app. To resolve the problem I did the following in this order. I don't know if the order or timing matters, but I would suggest at least one hour (it might force the the caches to update upon restart due to the time difference).

My network looks like this: I have a network based from an Apple TimeCapsule router which is extended by 3 Apple Airport Express routers.

Here are the steps to take:

1. Turn off/unplug Apple TV

2. Turn off computer and ALL IOS devices

3. Turn off all Airport Express Modules

4. Turn off TimeCapsule (main router).

Leave all devices off for 2 hours. (I went to go have coffee with a friend). For my iPhone, I turned off the WIFI then restarted it. I didn't turn on WIFI again until I was at the restaurant.

5. Turn on TimeCapsule (main router).

6. Check Remote.app on iPhone (should say it is not working because it can't find a HomeSharing Library)

7. Turn on AppleTV

8. Check Remote.app on iPhone (should display only 1 AppleTV and be able to control it.)

9. Turn on Mac (and launch iTunes)

10. Check Remote.app on iPhone (should display only 1 AppleTV and 1 Mac/iTunes Library and be able to control either)

11. Turn on any other iDevices -- Remote.app should function properly on all of them.

I hope this helps anyone else who is having this issue!

On a side note, Bonjour Browser STILL shows that I have 2 AppleTVs (even hours later). I don't know why this is, although it could simply be detecting both the IP4 and IP6 addresses of the AppleTV and treating them as separate devices.

-Kevin Nagel

I have the same problem too all of a sudden, but about 5-6 copies of 1 Apple TV showed up.

Same problem here. One of our 3 Apple TVs is suddenly multiplying in our remote apps (both my husband's and mine). If I try to fix it by restarting the AppleTV, then I suddenly get another copy.

So I downloaded "Bonjour Browser" for Mac, and I see that AppleTV is in fact listed multiple times with the same MAC address. Question is, how do I remove it from Bonjour.

Glad to hear it. Please don't forget to mark that my reply helped you. I'm relatively new on here and trying to build my reputation.

Thanks and good luck!

-Kevin (RulerK)

This worked for me. as well. Thank you for the info!

I too had the same issues where my Apple remote was showing more Apple TVs than I owned. One actually had two different names so I pretty much followed Rulerk's suggestions and IT WORKED!!! I unplugged all of the Apple TVs the airport extreme, all of the Apple airport express' and turned off both computers. I only waited a few minutes before plugging everything back in.

Thanks for the help!!!!!!

I was having the same problem but I only have one Time Capsule router and one Apple TV. I unplugged the ATV and then restarted the TC. I force quit the Remote app on my phone and then after the router had the network back up I plugged the ATV back in. Once that had completely started up I launched the Remote app on my phone and only the one ATV was now showing. I think rebooting my Time Capsule was key. i did not have to restart my phone or any other device nor mess with my computer at all.