How to stop page from sliding off right side of window???

Question

How to stop page from sliding off right side of window???

I haven't had this problem before but I think my pad is a little sticky and it is very annoying now. When I am on a page, I must be keeping my left finger on the trackpad and then scrolling "slightly" with the other hand because my page keeps going off the right side of the page and is gone and I have to start all over. This is especially annoying when playing games and all of a sudden my game is gone off the page, flowing off the right side of my window. Is there a setting where I can stop this from happening so my page will never disappear if pulled to the right? Please, this is so annoying...any help is appreciated. My trackpad also seems to be much harder to manipulate now on my Macbook pro. Like I have to press extra hard to select and when scrolling on the scroll bars on the right it often doesn't grab and grabs for a bit and then lets go and I have to regrab it...any ideas on that also? Thanks so much!

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Mar 21, 2015 7:06 PM

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Answer 1

Best reply

dwb

Level 7

32,920 points

Mar 22, 2015 9:18 AM in response to Gary Schnetter

Open System Preferences and click on the Trackpad tab. Look along the top for More Gestures. There are two gestures that allow you to slide from document to document (Pages) or from one fullscreen program or desktop to another. Try turning those off or to use 3 or 4 fingers. That’s the only thing I can think of that would cause the page to slide off. The clicking issue sounds like hardware. My trackpad click needed adjustment and until I could get it to the store I used tap to click. These days I use tap more than I do a physical click.

In your EtreCheck post the one thing that stands out is Genio adware. Here’s a site I trust with information on how to delete this malware.

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Answer 2

Mar 22, 2015 5:51 AM in response to spudnuty

For instance when I was going to this page, my screen got pulled off the right of the page and I was left with a gray screen with black square lines and had to pull it back left. Usually it just makes the page go away off the right of the screen and it's gone and can't retrieve it back...is there a preference or setting to stop this action? Also seems like it is hard to push down on trackpad and grab - always lets go - can I clean this myself at all? Here are the specifics:

MacBook Pro

15-inch, Mid 2009

Processor 2.8 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Graphics NVIDIA GeForce 9400M 256 MB

Software OS X 10.9.5 (13F1066)

Model Name: MacB

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Answer 3

spudnuty

Level 5

7,116 points

Mar 21, 2015 9:59 PM in response to Gary Schnetter

" I think my pad is a little sticky"

Probably your trackpad is damaged or faulty.

It will need adjustment or replacement.

It will also help us diagnose your problem to know the exact size, year built, RAM installed.

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Answer 4

dwb

Level 7

32,920 points

Mar 22, 2015 6:45 AM in response to Gary Schnetter

I really can’t tell from your description whether you are talking about a hardware or software problem. So restart the computer in safe mode - restart and hold the shift key until the Apple icon appears. The computer will take longer to restart than normal and this is to be expected. Since Safe Mode loads the minimum drivers needed, if your problem is software related it should disappear. You can go online and see if the trackpad still acts strange. If is seems okay, download and run EtreCheck and then paste the results here so we can see what things you are running. If the problem persists it is hardware related. The trackpad is mounted with several screws which can be adjusted to provide the right tension and that could be all it takes for the Mac Genius to fix it.

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Answer 5

Mar 22, 2015 8:22 AM in response to Gary Schnetter

OK i'll try that regarding the trackpad issue but what about the scrolling tp the right and the page slides off the right side of the page? Is there somewhete i can set so page doesnt slide tp roght of page???

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Answer 6

Mar 22, 2015 8:46 AM in response to Gary Schnetter

Problem description:

trackpad seems harder to manage, click on and grab scroll bars with, keeps slipping off.

EtreCheck version: 2.1.8 (121)

Report generated March 22, 2015 at 11:45:08 AM EDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.

Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2009) (Technical Specifications)

MacBook Pro - model: MacBookPro5,3

1 2.8 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 39

Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1440 x 900

NVIDIA GeForce 9600M GT - VRAM: 512 MB

System Software: ℹ️

OS X 10.9.5 (13F1066) - Time since boot: 2 days 13:29:51

Disk Information: ℹ️

TOSHIBA MK5055GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Maverick (disk0s2) / : 248.90 GB (160.29 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 655 MB

Snow Leopard (disk0s4) /Volumes/Snow Leopard : 250.21 GB (168.35 GB free)

MATSHITADVD-R UJ-868

USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Gatekeeper: ℹ️

Anywhere

Adware: ℹ️

Geneio [Adware! - Remove]

Launch Agents: ℹ️

[running] com.canon.MFManager.plist [Click for support]

[loaded] com.coupons.coupond.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[loaded] com.quark.quarkupdate.agent.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.quark.quarkupdate.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.genieo.completer.download.plist [Adware! - Remove]

[running] com.genieo.completer.ltvbit.plist [Adware! - Remove]

[running] com.genieo.completer.update.plist [Adware! - Remove]

[loaded] com.google.keystone.agent.plist [Click for support]

User Login Items: ℹ️

Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

iTunesHelper UNKNOWN Hidden (missing value)

AdobeResourceSynchronizer Application Hidden (/Volumes/Snow Leopard/Applications/Adobe Reader 10/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

ImageTransferUtility Application (/Applications/Canon Utilities/ImageTransferUtility/ImageTransferUtility.app)

WirelessCameraService Application Hidden (/Volumes/Snow Leopard/Applications/Canon Utilities/CameraWindow/Wireless/WirelessCameraService.app)

VerizonUpdateCenter Application (/Applications/VerizonUpdateCenter.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)

VerizonUpdateCenter Application (/Applications/VerizonUpdateCenter.app)

Internet Plug-ins: ℹ️

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.3.1.3 - SDK 10.8 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Click for support]

CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]

GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version

Safari Extensions: ℹ️

Adblock Plus

ShopAtHome.com extension

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Quark Update Preferences [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Snow Leopard: Disk size: 250.21 GB Disk used: 81.86 GB

Destinations:

Iomega HDD [Local]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 81.86 GB X 3)

Top Processes by CPU: ℹ️

9% WindowServer

1% hidd

1% fontd

0% SystemUIServer

0% loginwindow

Top Processes by Memory: ℹ️

442 MB Safari

129 MB softwareupdated

90 MB com.apple.WebKit.WebContent

82 MB VerizonUpdateCenter

69 MB Mail

Virtual Memory Information: ℹ️

93 MB Free RAM

1.46 GB Active RAM

1.44 GB Inactive RAM

619 MB Wired RAM

1.24 GB Page-ins

21 MB Page-outs

Diagnostics Information: ℹ️

Mar 19, 2015, 10:13:03 PM Self test - passed

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Answer 7

Mar 28, 2015 12:27 PM in response to dwb

To anyone that may have been having a problem with the trackpad pressing down really hard - Took my laptop in and found out it was my battery and not the trackpad at all. My battery was "bulging" and causing me problems with pressing down on it. Put in a new battery and in 10 minutes the issue was resolved. It was not a trackpad issue at all, but rather a battery issue.

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