itunes crashes 2015

iTunes 12.1.1 crashes 10 seconds after opening. Help. I have windows 8.1

Posted on Mar 21, 2015 7:05 PM

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2 replies

Apr 4, 2015 1:11 PM in response to carolynfromnewbury park

The "User-specific troubleshooting" section on this page fixed it for me. Essentially I moved one preference file to the desktop, started iTunes (which created a new preference file in the appropriate section) and my problem was solved. Deleted the old preference file that I'd move to the desktop.


iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support

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itunes crashes 2015

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