Brand new charger not working

Question

Brand new charger not working

Hello!

I've been having a problem where my iPhone/iPad chargers randomly stop working after about a month of use. This isn't wear and tear, as the chargers are brand new and I take very good care of them. The problem began as soon as I got my iPad and started using it's charger for my phone and vice versa. It's happened to me three times, all with brand new chargers, and is starting to get seriously annoying. The Chargers, when plugged in to either device, simply cease to charge. If anyone has any idea what could be causing this, please let me know! Spending $15 on a new charger every month is starting to grow

iPhone 5

Posted on Mar 21, 2015 9:50 PM

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Answer 1

Best reply

gail from maine

Level 9

52,575 points

Mar 23, 2015 6:55 AM in response to alishadarling

OK, so three things:

1. Get rid of the cheap charger

2. If you have an Apple charger that is no longer working and you purchased it within the last year, take it back to Apple for replacement

3. If you purchased an Apple-certified charger and it is no longer working and you purchased it within the last year, take it (or send it) back to the seller for a refund

Also, use a soft, clean toothbrush to clean the contact points for the charger on both your iPad and iPhone. If the issue continues, take your devices into Apple, along with the charger that is no longer working, and have them take a look at them.

Best of luck,

GB

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Answer 2

Mar 21, 2015 9:56 PM in response to alishadarling

So, these are Apple Chargers or chargers that are Apple Certified chargers?

Cheers,

GB

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Answer 3

Mar 22, 2015 10:38 PM in response to gail from maine

Sorry, for some reason I'm just now seeing this even though you responded extremely quickly! The chargers are a mix between Apple chargers and Apple Certified Chargers. One of the chargers that ended up not working was included with my iPad, the other one was a charger I bought for my phone at an Apple store, and the third was a cheap one I picked up at Target.

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