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Mac Pro (retina, 13 inch, late 2013) after clean installation try to reinstall os x, not working msg: Apple.com/support -3001F has come up?? When restarts a grey folder with question now appears

Mac Pro (retina, 13 inch, late 2013) after clean installation try to reinstall os x, not working msg: Apple.com/support -3001F has come up?? When restarting a grey folder with question now appears. Had to clean and reinstall because App Store and other apps were not responding?

MacBook Pro with Retina display

Posted on Mar 21, 2015 10:06 PM

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1 reply

Mar 22, 2015 1:59 AM in response to kristy2322

For " When restarting a grey folder with question now appears. Had to clean and reinstall because App Store and other apps were not responding? " see

A flashing question mark or globe appears when you start your Mac - Apple Support


Try resetting the SMC and NVRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

About NVRAM and PRAM


Repair the startup disk via disk utility since maybe the disk is bad.

Try running Apple hardware test since yo may have a hardware problem

Using Apple Hardware Test - Apple Support


This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.

Mac Pro (retina, 13 inch, late 2013) after clean installation try to reinstall os x, not working msg: Apple.com/support -3001F has come up?? When restarts a grey folder with question now appears

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