HT204085: Frequently asked questions about iCloud Keychain

Learn about Frequently asked questions about iCloud Keychain
Iced_Ham
Level 1 (1 points)

Q: How to change my security code for iCloud keychain

Can anyone help me? I don't have access to my old phone number, as it has changed, and my security code was saved to that number. is there a way to change my code?

Mac mini, OS X Mavericks (10.9.2)

Posted on Mar 22, 2015 12:27 AM

by brenden dv,Solvedanswer
brenden dv brenden dv
Community Specialists
A:

As noted in the quoted portion of the article, you should be able to verify and/or change the phone number associated with your account. 

Posted on Mar 25, 2015 2:56 PM

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Iced_Ham

Q: How to change my security code for iCloud keychain

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  • Helpful answers

  • by brenden dv,

    brenden dv brenden dv Mar 24, 2015 9:25 AM in response to Iced_Ham
    Community Specialists
    Mar 24, 2015 9:25 AM in response to Iced_Ham

    Hello Iced_Ham,

     

    If you are having issues with your iCloud Keychain setup due to a change in phone number, you may find the steps outlined in the following article helpful:

     

    If you didn't receive the verification code via SMS

    1. Make sure that you have a strong cellular network connection on your phone.
    2. Make sure that your phone number can get SMS messages. To check, ask someone to send you a text message.
    3. Make sure that the correct phone number is associated with your account:
      • On your iPhone, iPad, or iPod touch, tap Settings > iCloud > Keychain > Advanced. (In iOS 7, tap Settings > iCloud > Account > Keychain.) Make sure the phone number under Verification Number is correct. If not, enter another phone number. 
      • On your Mac, choose Apple menu > System Preferences. Click iCloud, then click Options next to Keychain. (In OS X Mavericks or earlier, click iCloud, then click Account Details.) Make sure the phone number under Verification number is correct. If not, enter another phone number.

     

    If you can't access a device that has iCloud Keychain enabled, contact Apple Support and verify your identity to get help setting up iCloud Keychain.

     

    Get help using iCloud Keychain - Apple Support

     

    Sincerely,

    - Brenden

  • by Iced_Ham,

    Iced_Ham Iced_Ham Mar 24, 2015 3:23 PM in response to brenden dv
    Level 1 (1 points)
    Mar 24, 2015 3:23 PM in response to brenden dv

    Thanks, but I need to know about to change the phone number that's associated with my cloud keychain.

  • by brenden dv,Solvedanswer

    brenden dv brenden dv Mar 25, 2015 2:56 PM in response to Iced_Ham
    Community Specialists
    Mar 25, 2015 2:56 PM in response to Iced_Ham

    As noted in the quoted portion of the article, you should be able to verify and/or change the phone number associated with your account.