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Helpful answers
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Mar 22, 2015 10:28 AM in response to LCSterlingby Kappy,★HelpfulIf you are not using the retail Snow Leopard DVD, then it won't work. If you are using the retail DVD, then before you can attempt to install it you must use it to erase the drive and repartition it.
Clean Install of Snow Leopard
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X. You can now begin the update process
by opening Software Update and installing all recommended updates to bring your
installation current.
5. If you are planning to sell or give your computer away, then do the following:
After you reformat your hard drive and reinstall OS X, the computer restarts to a
Welcome screen and asks you to choose a country or region. If you want to leave
the Mac in an out-of-box state, don't continue with the setup of your system. Instead,
press Command-Q to shut down the Mac. When the new owner turns on the Mac,
the Setup Assistant will guide them through the setup process.
Five ways to eject a stuck CD or DVD from the optical drive
Ejecting the stuck disc can usually be done in one of the following ways:
1. Restart the computer and after the chime press and hold down the
left mouse button until the disc ejects.
2. Press the Eject button on your keyboard.
3. Click on the Eject button in the menubar.
4. Press COMMAND-E.
5. If none of the above work try this: Open the Terminal application in
your Utilities folder. At the prompt enter or paste the following:
/usr/bin/drutil eject
If this fails then try this:
Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.
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Mar 22, 2015 11:28 AM in response to Kappyby LCSterling,Thank you - will try this and let you know.
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Mar 22, 2015 12:19 PM in response to Kappyby LCSterling,Alas ... this doesn't work. Got to the point of partitioning fine, but then it won't install the OS.
Keeps telling me I need 10.5 or newer and I have the official Snow Leopard disc - which is 10.6.
??
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Mar 22, 2015 12:36 PM in response to LCSterlingby Kappy,Is this Snow Leopard DVD a retail copy or does it come from another Mac? Did you partition using GUID, then Format using Mac OS Extended, Journaled? Did you then quit Disk Utility and return to the installer and progress from there?
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Mar 22, 2015 12:47 PM in response to Kappyby LCSterling,It's a retail CD (DVD) complete with a booklet.
I was able to do the (1) partition with GUID - did not get to "Extended Journal," I think.
It never went to "restart" on its own - just went quiet, so I did a restart and it's back to the "can't use this disc" message.
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Mar 22, 2015 7:21 PM in response to LCSterlingby Kappy,Maybe the hard drive is defective or, as it seems to me, you just aren't following the instructions carefully. It will never restart on its own until after the installation is completed. Yours hasn't even started.
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Mar 26, 2015 8:57 AM in response to LCSterlingby LCSterling,Tried again and got nowhere. So, I booked an appointment with the Apple Store Genius bar ... and they resuscitated my iMac.
Here was the problem: using "migrate" to move all content and data from the old to the new iMac, the utility initiated Time Machine (who knew?).
When I was trying to install the OS on the wiped drive, it kept trying to find Time Machine .... which I'd never intentionally used.
The Apple Store Genius bar guys connected the iMac to their network to over-ride what it was trying to do, and installed Snow Leopard.
And that was the problem.
They did it for free, by the way, because "it was a software problem, not a hardware problem."