LCSterling

Q: Stuck trying to reboot 20" 2006 iMac

Wiped the drive on this iMac to prepare it to sell ... and then placed the Snow Leopard disc in the drive when asked for OS ... and got message that it's not the correct version.


Now the disc is stuck inside and I can't do anything with the iMac.


Anyone have a suggestion?


Thanks.


(P.S. Have thought of connecting it to my iMac ... but it's running Yosemite which is the wrong version as well ...)

iMac, intel duo core

Posted on Mar 22, 2015 10:25 AM

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Q: Stuck trying to reboot 20" 2006 iMac

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  • by Kappy,Helpful

    Kappy Kappy Mar 22, 2015 10:28 AM in response to LCSterling
    Level 10 (271,860 points)
    Desktops
    Mar 22, 2015 10:28 AM in response to LCSterling

    If you are not using the retail Snow Leopard DVD, then it won't work. If you are using the retail DVD, then before you can attempt to install it you must use it to erase the drive and repartition it.

     

    Clean Install of Snow Leopard

     

         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came

             with your computer.  Insert the disc into the optical drive and restart the computer.

             After the chime press and hold down the  "C" key.  Release the key when you see

             a small spinning gear appear below the dark gray Apple logo.

     

         2. After the installer loads select your language and click on the Continue

             button. When the menu bar appears select Disk Utility from the Utilities menu.

             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive

             size.)  Click on the Partition tab in the DU main window.  Set the number of

             partitions to one (1) from the Partitions drop down menu, click on Options button

             and select GUID, click on OK, then set the format type to MacOS Extended

             (Journaled, if supported), then click on the Apply button.

     

         3. When the formatting has completed quit DU and return to the installer.  Proceed

             with the OS X installation and follow the directions included with the installer.

     

         4. When the installation has completed your computer will Restart into the Setup

             Assistant. After you finish Setup Assistant will complete the installation after which

             you will be running a fresh install of OS X.  You can now begin the update process

             by opening Software Update and installing all recommended updates to bring your

             installation current.

     

         5. If you are planning to sell or give your computer away, then do the following:

     

            After you reformat your hard drive and reinstall OS X, the computer restarts to a

            Welcome screen and asks you to choose a country or region. If you want to leave

            the Mac in an out-of-box state, don't continue with the setup of your system. Instead,

            press Command-Q to shut down the Mac. When the new owner turns on the Mac,

            the Setup Assistant will guide them through the setup process.

     

    Five ways to eject a stuck CD or DVD from the optical drive

     

    Ejecting the stuck disc can usually be done in one of the following ways:

     

      1. Restart the computer and after the chime press and hold down the

          left mouse button until the disc ejects.

     

      2. Press the Eject button on your keyboard.

     

      3. Click on the Eject button in the menubar.

     

      4. Press COMMAND-E.

     

      5. If none of the above work try this: Open the Terminal application in

          your Utilities folder. At the prompt enter or paste the following:

     

            /usr/bin/drutil eject

     

    If this fails then try this:

     

    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • by LCSterling,

    LCSterling LCSterling Mar 22, 2015 11:28 AM in response to Kappy
    Level 1 (0 points)
    Mar 22, 2015 11:28 AM in response to Kappy

    Thank you - will try this and let you know.

  • by LCSterling,

    LCSterling LCSterling Mar 22, 2015 12:19 PM in response to Kappy
    Level 1 (0 points)
    Mar 22, 2015 12:19 PM in response to Kappy

    Alas ... this doesn't work. Got to the point of partitioning fine, but then it won't install the OS.

     

    Keeps telling me I need 10.5 or newer and I have the official Snow Leopard disc - which is 10.6.

     

    ??

  • by Kappy,

    Kappy Kappy Mar 22, 2015 12:36 PM in response to LCSterling
    Level 10 (271,860 points)
    Desktops
    Mar 22, 2015 12:36 PM in response to LCSterling

    Is this Snow Leopard DVD a retail copy or does it come from another Mac? Did you partition using GUID, then Format using Mac OS Extended, Journaled? Did you then quit Disk Utility and return to the installer and progress from there?

  • by LCSterling,

    LCSterling LCSterling Mar 22, 2015 12:47 PM in response to Kappy
    Level 1 (0 points)
    Mar 22, 2015 12:47 PM in response to Kappy

    It's a retail CD (DVD) complete with a booklet.

     

    I was able to do the (1) partition with GUID - did not get to "Extended Journal," I think.

     

    It never went to "restart" on its own - just went quiet, so I did a restart and it's back to the "can't use this disc" message.    

  • by Kappy,

    Kappy Kappy Mar 22, 2015 7:21 PM in response to LCSterling
    Level 10 (271,860 points)
    Desktops
    Mar 22, 2015 7:21 PM in response to LCSterling

    Maybe the hard drive is defective or, as it seems to me, you just aren't following the instructions carefully. It will never restart on its own until after the installation is completed. Yours hasn't even started.

  • by LCSterling,

    LCSterling LCSterling Mar 23, 2015 8:22 AM in response to Kappy
    Level 1 (0 points)
    Mar 23, 2015 8:22 AM in response to Kappy

    I'll give it another try ...

  • by LCSterling,

    LCSterling LCSterling Mar 26, 2015 8:57 AM in response to LCSterling
    Level 1 (0 points)
    Mar 26, 2015 8:57 AM in response to LCSterling

    Tried again and got nowhere. So, I booked an appointment with the Apple Store Genius bar ... and they resuscitated my iMac.

     

    Here was the problem: using "migrate" to move all content and data from the old to the new iMac, the utility initiated Time Machine (who knew?).

     

    When I was trying to install the OS on the wiped drive, it kept trying to find Time Machine .... which I'd never intentionally used.

     

    The Apple Store Genius bar guys connected the iMac to their network to over-ride what it was trying to do, and installed Snow Leopard.

     

    And that was the problem.  


    They did it for free, by the way, because "it was a software problem, not a hardware problem."