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Q: Camera only shows black screen
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Mar 24, 2015 12:06 PMby bobby_d,Hi MindlessBeauty1,
It appears your camera isn't working properly. That does sound troublesome. The following article provides some troubleshooting steps you may want to explore:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
(camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D
