I have done a clear and restore on my iphone4 and now switched it back on. It gets to the 3rd page of the set-up process and says Activation Error - Activation request could not be completed. If the problem persists, please contact customer care.. Is there anything I can do other than take a trip to the Apple shop??
iPhone 4, iOS 7.0.2
Hi there raucoushangle,
It sound slike you are getting an activation error after restoring your phone. I feel you should use the troubleshooting in this article about that very sort of issue:
If you get an error when trying to activate iMessage or FaceTime
Check your device settings
- Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
- Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
Turn off iMessage and FaceTime and restart
- Go to Settings > Messages and turn off iMessage.
- Go to Settings > FaceTime and turn off FaceTime.
- Restart your device.
- Turn iMessage and FaceTime back on.
Still not activated after an hour?
It might take a few minutes to activate iMessage and FaceTime. If you've waited more than an hour, try these steps:
- Make sure that your device has the latest version of iOS.
- If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
- Contact Apple Support.
Thank you for using Apple Support Communities.
Take care,
Sterling
Can't reactivate my iphone4 after restore
