Macbook Pro

My macbook pro is running super slow. Slow to open apps, super slow on the internet. Just now typing this question I had to wait for 30 seconds after the first couple of words. Its frustrating.


Here are the Etrecheck results:


Problem description:

mac is very slow. nothing opens quickly, internet is very slow, emails are slow.


EtreCheck version: 2.1.8 (121)

Report generated March 22, 2015 at 1:52:03 PM PDT

Download EtreCheck from http://etresoft.com/etrecheck


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Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Early 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 439


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 3 days 2:14:8


Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

hard drive (disk1) / : 498.88 GB (116.59 GB free)

Core Storage: disk0s2 499.25 GB Online


OPTIARC DVD RW AD-5970H


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Configuration files: ℹ️

/etc/hosts - Count: 15


Gatekeeper: ℹ️

Mac App Store and identified developers


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.sbd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.spindump_agent.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

12 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.emond.aslmanager.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.periodic-monthly.plist

[failed] com.apple.sessionlogoutd.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

11 processes killed due to memory pressure


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.CS5ServiceManager.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.tunnelbear.mac.tbeard.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]


User Login Items: ℹ️

CheatSheet Application (/Applications/CheatSheet.app)

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Adobe Photoshop Elements Editor Application (/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app)

Mail Application (/Applications/Mail.app)


Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 3.4.1f5 - SDK 10.5 [Click for support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]


Safari Extensions: ℹ️

Pin It Button


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Growl [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

91% usernoted

4% WindowServer

0% AppleSpell

0% SystemUIServer

0% ps


Top Processes by Memory: ℹ️

271 MB recentsd

176 MB usernoted

82 MB softwareupdated

34 MB WindowServer

30 MB spindump


Virtual Memory Information: ℹ️

49 MB Free RAM

747 MB Active RAM

712 MB Inactive RAM

1.13 GB Wired RAM

57.56 GB Page-ins

593 MB Page-outs


Diagnostics Information: ℹ️

Mar 22, 2015, 01:47:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-22-134739_[redact ed].crash

Mar 22, 2015, 01:37:40 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-03-22-133740_[redacted].cp u_resource.diag [Click for details]

Mar 22, 2015, 01:34:27 PM /Library/Logs/DiagnosticReports/Messages_2015-03-22-133427_[redacted].hang

Mar 22, 2015, 01:33:05 PM /Library/Logs/DiagnosticReports/recentsd_2015-03-22-133305_[redacted].cpu_resou rce.diag [Click for details]

Mar 22, 2015, 01:02:56 PM /Library/Logs/DiagnosticReports/recentsd_2015-03-22-130256_[redacted].cpu_resou rce.diag [Click for details]

Mar 22, 2015, 10:44:57 AM /Library/Logs/DiagnosticReports/CalNCService_2015-03-22-104457_[redacted].cpu_r esource.diag [Click for details]

Mar 22, 2015, 03:29:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-22-032953_[redact ed].crash

Mar 21, 2015, 11:33:39 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-21-233339_[redacted].cpu_r esource.diag [Click for details]

Mar 21, 2015, 11:14:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2015-03-21-231408_[redacted].crash

Mar 21, 2015, 09:30:32 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-21-213032_[redacted].cpu_r esource.diag [Click for details]

Mar 21, 2015, 08:18:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2015-03-21-201831_[redacted].crash

Mar 21, 2015, 07:33:42 PM /Library/Logs/DiagnosticReports/???_2015-03-21-193342_[redacted].cpu_resource.d iag [Click for details]

Mar 21, 2015, 07:22:59 PM /Library/Logs/DiagnosticReports/???_2015-03-21-192259_[redacted].cpu_resource.d iag [Click for details]

Mar 21, 2015, 07:19:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-03-21-19191 0_[redacted].crash

Mar 21, 2015, 12:19:16 AM /Library/Logs/DiagnosticReports/recentsd_2015-03-21-001916_[redacted].cpu_resou rce.diag [Click for details]

Mar 20, 2015, 11:58:37 PM /Library/Logs/DiagnosticReports/usernoted_2015-03-20-235837_[redacted].cpu_reso urce.diag [Click for details]

Mar 20, 2015, 02:08:44 AM /Library/Logs/DiagnosticReports/CalNCService_2015-03-20-020844_[redacted].cpu_r esource.diag [Click for details]

Mar 20, 2015, 01:08:11 AM /Library/Logs/DiagnosticReports/CalNCService_2015-03-20-010811_[redacted].cpu_r esource.diag [Click for details]

Mar 20, 2015, 12:54:15 AM /Library/Logs/DiagnosticReports/iPhoto_2015-03-20-005415_[redacted].hang

Mar 19, 2015, 11:09:46 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-230946_[redacted].cpu_r esource.diag [Click for details]

Mar 19, 2015, 07:58:28 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195828_[redacted].cpu_r esource.diag [Click for details]

Mar 19, 2015, 07:22:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/quicklookd_2015-03-19-192253_[ redacted].crash

Mar 19, 2015, 06:24:33 PM /Library/Logs/DiagnosticReports/usernoted_2015-03-19-182433_[redacted].cpu_reso urce.diag [Click for details]

Mar 19, 2015, 06:21:31 PM /Library/Logs/DiagnosticReports/recentsd_2015-03-19-182131_[redacted].cpu_resou rce.diag [Click for details]

Mar 19, 2015, 04:06:46 PM /Library/Logs/DiagnosticReports/recentsd_2015-03-19-160646_[redacted].cpu_resou rce.diag [Click for details]

Mar 19, 2015, 03:47:45 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-154745_[redacted].cpu_r esource.diag [Click for details]

Mar 19, 2015, 02:49:09 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-144909_[redacted].cpu_r esource.diag [Click for details]

Mar 19, 2015, 02:23:17 PM /Library/Logs/DiagnosticReports/recentsd_2015-03-19-142317_[redacted].cpu_resou rce.diag [Click for details]

Posted on Mar 22, 2015 2:21 PM

Reply
2 replies

Mar 22, 2015 4:06 PM in response to yournester

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro

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