Apple Event: May 7th at 7 am PT
Some of the music I have purchased before are missing, and don't even show up in the purchased section of my account. But, when I go to find the album of the song on iTunes store, the song is labelled as "purchase". How can I get my bought songs back?
iPod nano, Windows 7
Hello Erin,
Welcome to Apple Support Communities.
It sounds like some of your iTunes Store purchases aren’t showing up under Purchased in iTunes on your PC. Take a look at the information in the article linked below and make sure your PC is associated with the Apple ID that you used to make the purchase.
Download past purchases - Apple Support
You might find the answer to your question below:
- If your download was interrupted, learn how to resume the download.
- See what to do if you have trouble using an app.
- Make sure your computer is authorized using the Apple ID that you used for the original purchase.
- Make sure your iPhone, iPad, iPod touch, Apple TV, Mac, or PC is associated with your Apple ID.
- Make sure you’re in a country where iTunes in the Cloud is available.
- If you’re having trouble downloading an item, make sure you can download the item again from iTunes in the Cloud. You might want to sync the content to another device instead.
- If you can't find the item that you purchased in the iTunes Store, report a problem with the item. You can report a problem with a purchase made within the last 90 days.
- If you have a problem with an older purchase, contact iTunes Store support.
After you download your purchases, back up your iTunes library. Previous purchases might be unavailable if they've been refunded or aren't on the iTunes Store.
So long,
-Jason
Some of my Songs are missing
