HT201065: What to do before selling or giving away your Mac

Learn about What to do before selling or giving away your Mac
Nortega

Q: how can i de-authorize devices which no longer work or have been disposed of?

how to de-quthorize a device which does not work

iMac, Mac OS X (10.4.8)

Posted on Mar 22, 2015 7:13 PM

Close

Q: how can i de-authorize devices which no longer work or have been disposed of?

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Mar 22, 2015 7:18 PM in response to Nortega
    Level 10 (270,319 points)
    Desktops
    Mar 22, 2015 7:18 PM in response to Nortega

    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.

     

      1. Open iTunes on a computer

      2. From the Store menu, select "View my Account..."

      3. Sign in with your Apple ID and password.

      4. Under "Computer Authorizations" select "De-authorize All".

      5. Authorize each computer you still have, as you may require.

     

    You may only do this once per year.

     

    After you "de-authorize all" your authorized computers, re-authorize each one as required.

     

    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

     

    For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

  • by Ziatron,

    Ziatron Ziatron Mar 22, 2015 7:52 PM in response to Kappy
    Level 4 (3,924 points)
    Apple Watch
    Mar 22, 2015 7:52 PM in response to Kappy
    You can de-authorize individual computers, but only by using those computers.

     

    I was able to de-authorize a dead Mac by telephoning Apple. They were very nice.