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Helpful answers
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Mar 25, 2015 10:20 AM in response to arcdreams9by norm123,Hi arcdreams9,
Is this an install or just downloading from the updater? If it is downloading from the updater, try downloading iTunes from the iTunes download page and save the file instead of running it. Take a look at the article below to walk you through some troubleshooting options for downloading and installing iTunes.
If you can't install or update iTunes for Windows
https://support.apple.com/en-us/HT201668
Take it easy,
-Norm G.
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Mar 25, 2015 10:38 AM in response to arcdreams9by turingtest2,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
