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Help reading "Problem Report for OS X" error log

Hi,


Our late 2012 Mac Mini (2.3 GHz Dual-Core Intel Core i7, 8gb RAM, 1TB hard drive; running 10.10.2) spontaneously restarts and then displays "Your computer restarted because of a problem."


I have re-installed OS X using the Recovery Partition, but is still happening.


Would anyone be able to help with insight into a reason from the ""Problem Report for OS X" log generated after restart?


The most recent crash report is below:


Thanks in advance for any insight that can be provided!



================================================================================ ==========================


Anonymous UUID: 74BB4F02-5250-BD8D-5317-9D3F61B0E7E6



Mon Mar 23 08:32:36 2015



*** Panic Report ***

Panic(CPU 0): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0

RAX: 0xffffff80e5399068, RBX: 0xffffff802e083c30, RCX: 0xffffff8026ee6780, RDX: 0x0000000000000000

RSP: 0xffffff80e5398d80, RBP: 0xffffff80e5398dc0, RSI: 0xffffff80e5399068, RDI: 0xffffff802fca94c0

R8: 0xffffff8026ee6780, R9: 0xffffff802fca94c0, R10: 0x00000bccbd809646, R11: 0x00000bcc9fb293d2

R12: 0x00000bccbd344b06, R13: 0xffffff80e5399068, R14: 0xffffff80222282d0, R15: 0xffffff802fca94c0

RFL: 0x0000000000000097, RIP: 0xffffff8003d65d40, CS: 0x0000000000000008, SS: 0x0000000000000000

Backtrace (CPU 0), Frame : Return Address

0xffffff80e5398c10 : 0xffffff8003e20f56

0xffffff80e5398c30 : 0xffffff8003e1988e

0xffffff80e5398c80 : 0xffffff8003e369b0

0xffffff80e5398dc0 : 0xffffff8003d657b1

0xffffff80e5398e30 : 0xffffff8003d66bdd

0xffffff80e5398e50 : 0xffffff8003d64dd5

0xffffff80e5398f20 : 0xffffff8003e0bf3b

0xffffff80e5398f60 : 0xffffff8003e20f2b

0xffffff80e5398f80 : 0xffffff8003e1988e

0xffffff80e5398fd0 : 0xffffff8003e36849



BSD process name corresponding to current thread: AvidAppManHelper



Mac OS version:

14C1514



Kernel version:

Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64

Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E

Kernel slide: 0x0000000003a00000

Kernel text base: 0xffffff8003c00000

__HIB text base: 0xffffff8003b00000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)



System uptime in nanoseconds: 12973980346551

last loaded kext at 339189817367: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f864c3000, size 69632)

last unloaded kext at 399808590665: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f864c3000, size 61440)

loaded kexts:

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.SafeNet.driver.Sentinel 7.5.2

com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.1.7d1

com.apple.driver.AGPM 100.15.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleHDA 269.25

com.apple.driver.AppleMikeyDriver 269.25

com.apple.driver.AppleUSBOpticalMouse 650.4.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelHD4000Graphics 10.0.2

com.apple.driver.AppleIntelFramebufferCapri 10.0.2

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.0

com.apple.driver.AppleSDXC 1.6.5

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 910.26.12

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.0

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 269.25

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

com.apple.driver.AppleHDAController 269.25

com.apple.iokit.IOHDAFamily 269.25

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOBluetoothFamily 4.3.2f6

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.8.1d38

com.apple.iokit.IOSurface 97.0.1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOAcceleratorFamily2 156.6.1

com.apple.AppleGraphicsDeviceControl 3.8.6

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleUSBHIDKeyboard 176.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3

com.apple.iokit.IOUSBMassStorageClass 3.7.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 710.55

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 710.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

panic(cpu 3 caller 0xffffff8003dfae93): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x1"@/SourceCache/xnu/xnu-2782.10.73/osfmk/x86_64/pmap.c:2484

Backtrace (CPU 3), Frame : Return Address

0xffffff82ca5bbbc0 : 0xffffff8003d2fe41

0xffffff82ca5bbc40 : 0xffffff8003dfae93

0xffffff82ca5bbcd0 : 0xffffff8003e01183

0xffffff82ca5bbdc0 : 0xffffff8003e01e55

0xffffff82ca5bbe20 : 0xffffff8003db0801

0xffffff82ca5bbf30 : 0xffffff8003da697c

0xffffff82ca5bbf60 : 0xffffff8003d4d987

0xffffff82ca5bbf90 : 0xffffff8003dcc860

0xffffff82ca5bbfb0 : 0xffffff8003e14dd7



BSD process name corresponding to current thread: kernel_task

Model: Macmini6,2, BootROM MM61.0106.B04, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.8f1

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.15.159.13.12)

Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB

USB Device: Hub

USB Device: Hub

USB Device: USB2.0 Hub

USB Device: Ext HDD 1021

USB Device: Sentinel SuperPro 6.6.0

USB Device: Keyboard Hub

USB Device: Apple Optical USB Mouse

USB Device: Apple Keyboard

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: Mac mini, Apple Inc., 23.4

Posted on Mar 23, 2015 6:07 AM

Reply
Question marked as Best reply

Posted on Apr 2, 2015 4:22 AM

Try running Apple Hardware test

Using Apple Hardware Test - Apple Support

Have you tired a fresh install with installing any third-party apps?

Specifically Pace support and Safe Net.

You can also try uninstalling those items

PACESupport removal

http://sentineldiscussion.safenet-inc.com/topic/driver-installation-and-uninstal lation-on-linux-and-mac

http://www.safemac.pl/download/SAC_8_2_SP1_Mac_Admin_Guide_Rev_A.pdf

3 replies
Question marked as Best reply

Apr 2, 2015 4:22 AM in response to bdcs64

Try running Apple Hardware test

Using Apple Hardware Test - Apple Support

Have you tired a fresh install with installing any third-party apps?

Specifically Pace support and Safe Net.

You can also try uninstalling those items

PACESupport removal

http://sentineldiscussion.safenet-inc.com/topic/driver-installation-and-uninstal lation-on-linux-and-mac

http://www.safemac.pl/download/SAC_8_2_SP1_Mac_Admin_Guide_Rev_A.pdf

Help reading "Problem Report for OS X" error log

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