Labor costs for repair with active Apple Care

Question

Level 1

5 points

Labor costs for repair with active Apple Care

Hi, would like to ask if anyone has had any experience of being charged for labor for repair to your MBP Retina display with active Apple Care? My MBP's screen was accidentally cracked and it would costs around 500 USD to replace it and another 50 USD for labor costs. I can outsource the Retina display. Thanks

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.2)

Posted on Mar 23, 2015 5:43 AM

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Answer 1

OGELTHORPE

Level 9

57,329 points

Mar 23, 2015 5:46 AM in response to Natz Atienza

Are you dealing with an Apple store genius bar? If the issue was determined to be a manufacturing defect, there should be no cost to you. If the issue was determined to be damage, accidental or otherwise, the repair costs would be yours, parts plus labor.

Ciao.

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